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Play Responsibly

Playing the Scottish Children’s Lottery should be a fun and enjoyable experience while giving to good causes, and playing responsibly is the key to this. We, at Scottish Children’s Lottery, are committed to look after our players and to ensure they enjoy their gambling in a safe and responsible environment.

While the majority of our players stay in control and gamble within their means, for some, gambling can become a problem. That’s why here at the Scottish Children’s Lottery, we take a proactive approach to help you play responsibly. We provide information on how to help you stay in control, help you assess your gambling behaviour, tools to help you manage gambling, as well as information on where to get help should you need it.

Here are a few tips on how to stay in control and play responsibly:

  • Treat the lottery play as a form or entertainment, rather than a way to make money.
  • Try to establish limits on how much you will spend; and only spend what you can afford to lose.
  • Don’t gamble if you are under the influence of alcohol or any other substance.
  • Don’t gamble to try to escape from problems, stress or boredom in life.
  • Play sensibly and don’t go chasing for losses.

Recognise a Problem:

If you feel you may have a problem with your gambling, ask yourself the following questions:

  • Did you ever lose time from work due to gambling?
  • Has gambling ever made your home life unhappy?
  • Did you ever gamble to get money with which to pay debts or otherwise solve financial difficulties?
  • After losing, did you feel you must return as soon as possible and win back your losses?
  • Did you often gamble until your last pound was gone?
  • Did you ever borrow to finance your gambling?
  • Were you reluctant to use gambling money for normal expenditures?
  • Did gambling make you careless of the welfare of yourself or your family?
  • Did you ever gamble longer than you planned?
  • Have you ever gambled to escape worry or trouble?
  • Did gambling cause you to have difficulty sleeping?
  • Do arguments, disappointments, or frustration create within you an urge to gamble?
  • Have you ever considered self-destruction or suicide as a result of your gambling?

The more you answer 'yes' to these questions, the more likely you may have a gambling problem.

Manage Your Play:

If your gambling is starting to become a problem, don’t be despair, as there is always a solution.  At Scottish Children’s Lottery, we provide a variety of tools to help you manage your play. These tools are made available to you at all time and you can set them up under ‘My Details’ within your account.


Protecting Minors

In Great Britain, it is illegal for someone who is under 16 years of age to play lottery. At Scottish Children’s Lottery, we carry out both automatic and manual checks to ensure our customers are old enough to play. We may request documents from you to help us verify your identity and age. Until the verification can be performed successfully, we may occasionally have to suspend your account and withhold your funds.

In trying to protect children from underage gambling, gaming companies and parents must work together. We suggest that you keep your login details confidential at all times, and always make sure that you log out after you finished your gambling session.

Parental Controls

There are a number of third party software that parents or guardians can use to monitor or restrict access to gambling sites on your PC, laptop or mobile devices:

GamBlock is a software which blocks access to gambling websites, and is available for PC, mobile and tablet.

Cyber Patrol is a software that allows you to block inappropriate web contents as well as to monitor online acitivies.

Net Nanny is a filtering software protects children from inappropriate web content

Betfiler is a anti-gambling software which blocks access to gambling websites.

CYBERsitter filtering software allows parents to add their own sites to be blocked.

Other Sources of Help

Customers and family members who are experiencing problems with gambling should seek help. If you need to talk to someone about problem gambling, the following help is available:

GamCare is the leading provider of information, advice, support and free counselling for the prevention and treatment of problem gambling. Visit their website or call their free UK Based Helpline at 0808 8020 133.

GambleAware aims to promote responsibility in gambling. They provide information to help people make informed decisions about their gambling. Visit their website or call their free National Helpline at 0808 8020 133.

Gambling Therapy is a free online service that provides practical advice and emotional support to people affected by problem gambling.

Gamblers Anonymous is a support group for people who wish to do something about their gambling problem and help others do the same through attending meetings.

The National Problem Gambling Clinic offers treatments for people from England and Wales aged 16 and over. They offer a range of psychological treatments for gambling addiction, depending on the needs of the individual. They also offer services specifically for women and friends and family of problem gamblers.

If you require further information on the above, please contact our Customer Service.

Social responsibility

We take our social responsibilities seriously and we make regular donations to Responsible Gambling Trust who funds education, prevention and treatment services and commissions research to broaden public understanding of gambling-related harm.