Help

It’s really easy. The first step is to visit the Play Now page, where you can complete your purchase in just a few ticks.

To get started, pick five numbers from 1-49. Just like other lotteries, the more numbers you match, the bigger the prize!

How you play is up to you. Many people like to choose lucky numbers that mean something to them – whether that’s a special birthday, house number, or pet’s age, we’ve heard it all!

Others prefer to opt for a completely random selection. If that sounds like you, simply hit ‘FP’ for a Fast Pick line. If you don’t like the look of what you’re given, don’t worry - you can always edit a number or give it another go!

Next, let us know how many draws you’d like to enter. Draws take place every Monday and Thursday evening, and you can play on a draw-by-draw basis, up to eight weeks in advance, or on a continuous basis – which means you’ll never miss a chance to win!

Remember, every time you play you’re making a difference to young lives across Scotland. A minimum of 20% of all proceeds go to Scottish children’s charities. For mores details about prizes and proceeds, visit our More Information page.

The Scottish Children’s Lottery offers you a fun way to play for great cash prizes at the same time as helping a good cause.

Prizes are divided into five categories, and you’ll be a winner every time you match just two main numbers or more.

The total Jackpot prize pool will be capped at £100,000. This means that if we have up to 4 ticket entries all matching the 5 Main Numbers, each winning ticket will be awarded a £25,000 Jackpot prize. However, if there are 5 or more winning entries, they will each be awarded an equal share of the £100,000 Jackpot prize pool. 

The overall prize pool including all winning categories will be capped at £150,000. This means that the prize of all categories will be reduced in proportion so as to bring the total prize payout to a maximum of £500,000 for any single draw, and we reserve the right to cancel the Fast pick entry prize for matching 2 Main Numbers.

For more details about prizes, proceeds and grants, visit our More Information page.

By matching the bonus ball on ANY line you will win a fast pick ticket for the next draw! 

For example, if you match the bonus ball on 1 line you will get 1 free ticket, match it on 2 lines and you'll get 2 free tickets and so on... 

If you play online and match the bonus ball you don't have to do a thing, you will automatically be entered into the next draw. All you have to do is sit back and wait for the numbers to be drawn in the next draw and if you're a winner, we will notify you via email.

If you are a retail customer, winning Fast Pick tickets can be claimed at any participating retail location.

You can buy tickets and play Instant Win Games online using a debit card. You can also set up a Direct Debit or play the lottery by card subscription.

If you are purchasing over the counter in one of our participating retailers, tickets can be paid with the corresponding payment methods deemed acceptable by the retail location.

A free play is just as it sounds - a free play in the lottery. 

We often give our customers a free play code via email, TV or text message. 

If you have a free play code for the Scottish Children's Lottery and you're not sure how to use it, click here to find out how you can redeem it.

Imagine how you’d feel if your usual lucky numbers came up on the one week you’d forgotten to buy your ticket!

Thankfully, there are two easy ways to ensure your numbers are in the draw.

The first is to purchase lines in multiple draws. You can play up to eight weeks in advance just by picking your numbers and telling us how long you’d like to play for. It’s worth remembering that your numbers won’t renew after the final draw you’ve paid for, so it’s best to plan ahead.

Alternatively, you can play on a continuous basis by setting up a subscription ticket. By choosing this option, your numbers will be automatically entered every draw that you choose (after set up) until you tell us otherwise – which means no more missed draws! Simply select the ‘Direct Debit’ option on the Play Now page to get started.

No. Prizes not won in one draw do not rollover to the next.

Yes! You can also play the Scottish Children’s Lottery if you live in England or Wales. Unfortunately, we are currently unable to accept registrations from customers living in Northern Ireland or any other country not listed.

Ticket cancellation is only allowed under exceptional circumstances. Please see our terms and conditions for details.

For the avoidance of doubt, you can't cancel an Instant Win Lottery Ticket after you buy it. If you don't like the numbers selected for you in a Fast Pick Ticket, you are not entitled to cancel the Ticket.

No. To purchase a ticket you must be signed in to your Scottish Children’s Lottery player account. You can sign in at any time using the link in the top-right corner of any page. 

Should you match enough numbers to win a prize, we’ll send you an email to let you know all about the good news. You don’t have to do anything!

To check your tickets you can log into your account and click on your name, here you will see a list of your tickets and their status. Simply click the row with a status of 'Won' to see your ticket. If your ticket is a multi-week ticket you may need to select the week from the drop down.

Monday and Thursday draws are on separate tickets 

If you’d prefer to keep an eye on how each draw unfolds, you can view the winning numbers as they’re updated on our Results page.

All of the details of your ticket are stored safely in your Scottish Children’s Lottery player account, so there’s no need to worry about losing a winning ticket.

If your numbers come up, we’ll pay prizes of up to £2,000 automatically. You’ll find your winnings added to the balance of your player account or, if you’re playing on a Direct Debit basis, paid directly to your bank account.

Should you be lucky enough to win a prize greater than £2,000, we’ll pay this into your bank account after our Customer Service team has verified some details and passed on our congratulations.

To get in touch and register your claim, telephone our Customer Service Team on 0330 1233951. Standard geographic rates apply for landlines. Mobiles may vary.

You can view the winning numbers from all previous Scottish Children’s Lottery draws by visiting our Results section.

On this page you’ll also find prize breakdowns, which can be easily filtered by draw date and year. 

You can access all of the details relating to the tickets you’ve purchased by signing in to your player account using the link at the top of every page.

Once you’ve done that, selecting an option from the ‘My Tickets’ menu on the left of your screen allows to view your past tickets as well as those with draws still to play. You can also see the numbers you’ve played on each ticket and, for tickets where the draw has taken place, whether or not they’ve won a prize.

The only way to win the Scottish Children’s Lottery jackpot is by matching all five main numbers drawn. If none of the tickets sold for a draw scoop the jackpot, the prize simply goes unclaimed.

In the event that the jackpot is not won, the prizes in the lower winning categories are unaffected.

You can sign in to your Scottish Children’s Lottery account using the email address that you provided on registration.

If you can’t remember which email address you gave to us, don’t worry! Simply call our Customer Service team on the number below or email help@scottishchildrenslottery.com and they’ll be able to assist further.

Can’t remember the password you chose? Just click the Forgot Password button at the top of your screen. You can access this by first clicking Sign In (situated just next to Open Account).

To reset your password, you’ll then need to enter the email address that you use to sign in to your Scottish Children’s Lottery account, and click Request Password. We’ll then send an email to confirm the next steps.

If you’ve forgotten both your email address and password, it’s best to get in touch with our Customer Service team straight away – call us on 0330 1233951 or email help@scottishchildrenslottery.com and we’ll take it from there. Standard geographic rates apply for landlines. Mobiles may vary.

Once you’ve signed in to your Scottish Children’s Lottery account, topping up your balance is easy.

You can add funds at any time by clicking the link at the top of the screen, and selecting Top Up from the menu. Alternatively, click My Account and then select the Top Up on the left-hand side of this page.

After signing in, navigate to your account page, and choose Withdraw Funds, which is located on the left-hand menu, just under the My Account section.

You can only withdraw funds to a debit card that is already registered to your Scottish Children’s Lottery account.

If you get stuck, or have a question about withdrawing funds, contact our Customer Service team using the number on the left or email help@scottishchildrenslottery.com.

To view or change your registered payment card, visit the My Account page once signed in, and click Card Details from the left-hand menu.

For security, we can only change your card details when:

• The balance of your Scottish Children’s Lottery account is zero.
• There are no active lottery tickets associated with your account.
• You have no Instant Win games still to be played.
• Your current debit card has expired.

If you need assistance with changing your card details, our Customer Service team will be happy to help. Our contact details are available on the left. 

For security reasons, please DO NOT send us your debit card numbers or pictures of your card in an email unless we have asked you to.

No, unfortunately we do not currently offer PayPal as a payment method.

It’s important that we have your correct details in the event that you win a prize.

If you need to update this information, visit the My Account page and select Personal Details, which is listed under the My Details section on the left-hand side.

Alternatively, telephone our Customer Service Agents on 0330 1233951 or email help@scottishchildrenslottery.com and our Customer Service team can make these changes for you.

To permanently close your Scottish Children’s Lottery account, visit the My Account page and choose Close Account, which is listed under the My Details section on the left-hand side.

If you need further help, our Customer Service team (contact details available on the left) will be able to discuss the best option.

AVOIDING LOTTERY SCAMS

Scammers use emails, phone calls or letters which try to trick you into thinking you've won a lottery prize and may use real or convincing company logos in their emails or letters.

They do this so that they can ask you for money to release the prize or for your personal details, which they can use to try to steal your identity.

If you are in any doubt about an email you have received, please do not select any links in it. Instead, type the website address directly into your browser.

It is not necessary to select links in emails we send to you to claim your prizes.

Remember that we will never ask you for money to release a prize and we do not give details of winning prize amounts in our emails.

USE EMAIL SAFELY

• Do not open emails which you suspect as being scams.
• Do not forward emails which you suspect as being scams.
• Do not open attachments from unknown sources.

AVOIDING FRAUD

• Do not pay money to anyone who claims you've won.
• Do not give your details to someone who contacts you unexpectedly.
• Do not select links in unsolicited emails - even if they use a real company's name or logo.
• You cannot win a lottery unless you have entered. You must be a player of Scottish Children’s Lottery to win a prize with us.
• If you are unsure about any communication you receive, please call our Customer Service Team on freephone number0330 1233951 or email us on help@scottishchildrenslottery.com and we will be happy to advise.

REPORT A SCAM

If you think you have been the victim of a scam, contact Action Fraud on 0300 123 2040 or https://www.actionfraud.police.uk/

MORE INFORMATION

For more information about online security, visit www.getsafeonline.org

To assist you whilst using our site we have implemented two main limits, these are used to ensure that you don’t get carried away with winning and find you’ve spent more than you can afford.  Our two limits are:

• Paying: how much money you can pay in to your account during a period (daily, weekly or monthly)
• Ticket Stake: How much you can spend on tickets during a period period (daily, weekly or monthly) 

Your pay in limit is spent when each of the below action is taken:

• You top up your account:
• We collect subscription payments

As we collect subscription funds for a month in advance if you use a daily limit it must be sufficient to allow pay in for a month’s worth of tickets in a single day.

Every time you purchase a ticket this limit is used, this includes our Instant Win Lotteries and the main weekly lottery ticket.

Limits are intended to protect you and only you know what’s affordable, however to ensure that subscription funds are collected and tickets purchased you should ring-fence these amounts. 

To change your limits you must be logged in.

• Click your name at the top of the page to view your account
• Click Manage Limits in the left hand menu

Here you can change your limits, any reductions are implemented with immediate effect.

If you increase your limit the amount on the screen will not change, however the change will be applied after 24 hours.  If you change your mind during the 24 hour period just reduce your limit and this will cancel the increase.

For details about prizes, proceeds and grants, visit our More Information page.

The Scottish Children’s Lottery is a scheme which promotes a draw on behalf of a charitable society.

The society lottery is promoted the Scottish Charitable Incorporated Organisation (SCIO), Chance to Flourish.

For more information on the work of the society, visit our Good Causes page.

Playing by subscription gives you the opportunity to play the Scottish Children’s Lottery on a continuous basis.

An active subscription means that you’ll never miss a chance to win. We’ll enter your lucky numbers into every weekly draw until you tell us otherwise, so there’s no need to worry about forgetting your ticket. All in all, it’s just one less thing to worry about!

You can set up a subscription by Direct Debit or by using a debit card, and you’re free to cancel at any time. It’s simple, stress-free, and we’ll even email you whenever you win.

Tickets will be purchased using funds reserved for subsription tickets (not shown in your active balance, but visible in your transaction history).  If these funds are not available due to a problem processing the subscription payment the system will use your active balance for subscription ticket purchases.  If you have no available in funds in your account we will pause your subscription and send an email to let you know.

In order to make sure you don’t miss out on a draw, you’ll need to sign in and manually add funds to your Scottish Children’s Lottery account and remove the restriction.

It’s important to note that if your subscription is paused as a result of non-payment, then your numbers will not be entered into any further draws until the problem is fixed.

No. You can only use a Visa debit card to set up a subscription ticket. However, you can also play by subscription with Direct Debit, after which we’ll charge payments and pay out winnings directly to your bank account.

Setting up a Direct Debit will take at least five days, so you won’t usually be entered into the next available draw with your new subscription ticket. Once the Direct Debit instruction is confirmed, we’ll then draw funds from your account to cover the payments for the next month of Scottish Children’s Lottery draws.

You will be notified of the date of your first draw when completing your transaction. The numbers you’ve chosen to play with your Direct Debit subscription will not be entered automatically into any draw before this date.

If you’d like to enter your numbers into draws prior to this, you will be required to make a separate deposit into your player account with a debit card.

Unlike Direct Debit - and providing your purchase is successful - setting up a subscription ticket by debit card will enter you into the very next draw.

Depending upon the type of subscription you have signed up to we will take the funds at different times.

Debit Card Subscription

The funds for the following month's draws will be obtained from your card in the last week of a month.

Direct Debit Subscription

The funds for the following month's draws will be requested from your account on or after the 19th of the month, these can take up to 3 working days to appear on your statement.

We collect subscription funds a month in advance, these funds are hidden from you to prevent them from being spent on other games. You can see that the money was added to your account via the transactions section of your account.

Each week we will purchase a ticket using those funds, if there are not enough funds we will use any other funds in your account.

When you set up a subscription we will take payment for the following month's tickets, this can be up to five times the number of weekly lines you have.

For Debit Card Subscriptions we will collect funds for the remaining draws in the current month immediately and then collect on the last Tuesday of the month for the next month.

For Direct Debit funds we will request funds on the 19th of the month (this may take a few days to show on your account) for the following month.

To set up a Debit Card Subscription, click here

Bonus funds are awarded to our players for a number of reasons, including being awarded as a prize, a special incentive, or as a reward for fulfilling certain requirements.

While these bonus funds cannot be withdrawn, they may be used to purchase lottery draw tickets or to play Instant Win Lotteries.

Any bonus funds added to your account will be used to make your purchases before any cash balance will be used

Using bonus funds to purchase lottery lines or Instant Win Lotteries does not affect your chances of winning or limit your prize payout in any way.

No. The bonus funds can be used only to make purchases on the Scottish Children’s Lottery website.

However, any winnings that result from a purchase made using bonus funds are considered part of your cash balance and may be withdrawn in the usual way.

There may be an expiry date, depending on the type of bonus you have received. Once this expiry date has passed, the bonus funds will be removed from your account.

Please see the Promotion Terms and Conditions for more information on a specific bonus. If you have further questions, or are unsure about the bonus funds in your account, please contact our Customer Service team. Our contact details are available on the left.

If you’ve received a bonus code as a new player, you can enter this on the Open Account page as part of your registration with the Scottish Children’s Lottery.

Existing players who have received a voucher code can enter this in the 'Confirm selection' screen as part of the process of purchasing a new ticket.

The applicable bonus will be credited to your player account upon successful completion of your registration or purchase.

The Monthly Pass allows you to purchase a 4 weekly ticket in one easy transaction, providing you with 1 entry for the next 8 draws over a 4 week period from first date of purchase. You will also get handy ticket holder which means you can keep your ticket safe.

£8 - 8 entries - 1 line (5 numbers, 1 to 49) for each Monday and Thursday Draw over 4 weeks.

The numbers will be randomly generated, providing one line for each draw, with the same numbers for each draw, just like a ‘Fast Pick’. Each time you purchase a Pass it will be random numbers that are provided.

The ticket is for 8 draws, both Mondays & Thursdays, over 4 weeks from when you purchase the ticket.

As the Pass provides entries into both draws each week for 4 weeks, one ticket will be printed for the 4 Mondays, and a second ticket for the 4 Thursdays. The date shown on each ticket will be the first date for that particular draw.

The ticket is for 4 Mondays and 4 Thursdays, and the date shown on each ticket is the first draw date for that day.

There is a maximum spend limit on retail transactions and you must not exceed £100 across all SCL transactions in-store.  Playing the SCL should be a fun and enjoyable experience while giving to good causes, and responsible gambling is key to this. We are committed to look after our customers and to ensure they enjoy their gambling in a safe and responsible environment.

No, all entries go into the same draw at 10pm on Mondays & Thursdays.

You can check your ticket at any Scottish Children’s Lottery retailer, any time after the date each draw has taken place, or you can check your numbers on our website www.scottishchildrenslottery.com

No, any winnings can be paid out throughout the duration of the 4 weeks and up to 180 days after the draw date... Just remember to hold on to your ticket until the final draw on your ticket! Retailers can only pay out up to £50, any claims above this amount you must complete a Claims Form, available from retailers, here on our website, or by contacting our Customer Service at 0330 123 3951.

No, you are unable to cancel your ticket if you do not like the numbers.

No, the same Terms & Conditions apply. Players must be aged 18 years or over to play or to claim winnings. Underage gambling is an offence.

Any tickets bought in line with the relevant Terms and Conditions prior to June, 1 2021 are still valid and prizes can be claimed during the relevant claim period.

A syndicate is a group of players who, rather than play the Scottish Children’s Lottery individually, combine their funds and purchase shared tickets through one nominated player account.

Playing in a syndicate is a fun and exciting way to increase your chances of winning as part of a group.

The first thing you need to do is decide who you’d like to have on your syndicate team - whether that’s family, friends, or colleagues, or a mix of all three!

Exactly how you play is entirely up to your syndicate team, but it’s important to decide in advance how many lines you’d like in each draw, how frequently you’ll play and, of course, which numbers you’d like to enter.

As syndicate manager, you’ll be responsible for collecting the money needed to buy your group’s lottery tickets, making the purchases, updating the team on the results, and distributing any prizes won. You can select the option to become a syndicate manager within the My Account section.

We’ve put together a handy syndicate pack to get you started, which you can download from our Syndicates page.

As the name suggests, our range of Instant Win Lotteries offers you the opportunity to grab some great cash prizes on the spot.

You can choose from 18 fun and distinctive games, each giving you a host of new ways to win.

Best of all, you don’t have to wait until the next lottery draw comes around to give yourself a chance to be in the money!

Each Instant Win Lottery is different and the on-screen messages within the game window will notify you if you’re a winner. In most cases, there are multiple ways to win, so be sure to keep playing until the game has ended.

After the game has finished, closing the window adds any prize you’ve won to your balance. You can view details of each individual transaction on the My Account page by clicking Instant Win Tickets under the My Tickets section on the left-hand side.

Absolutely! Instant Win Lotteries are completely separate to the lottery draw and give you multiple chances to win whenever you’re signed in to your Scottish Children’s Lottery account.

Yes, they do. Just like in the main Scottish Children’s Lottery draw, a minimum of 20p from every £1 purchase will be donated to good causes benefiting children in Scotland. 

For further details about prizes, proceeds and grants, please visit our More Information page.

As with any wins in the lottery draw, winnings of up to £2,000 from Instant Win Lotteries are credited to your player account balance. Winnings of more than £2,000 will be paid into your bank account once a satisfactory due diligence verification is completed.