1.1. The terms and conditions below shall be effective from earliest February 2 2023 and supersede any previous versions. They set out the rules for each of the Lottery Draws and any related promotions, collectively known as the “Scottish Children’s Lottery” or “Lottery”. All entries into, and participation in, the Scottish Children’s Lottery are governed by these terms and conditions.
1.2. The Scottish Children’s Lottery supports the Scottish Charitable Incorporated Organisation (SCIO) Scottish Children’s Lottery Trust (registered number SC046177) through a society lottery licence. (“the Charity”). The Charity is regulated by the Office of the Scottish Charity Regulator (“OSCR”).
1.3. The Charity has appointed MBC ELM Limited (registered number SC513712)(“us”) to promote and manage its Lottery. We are regulated and licensed as an external lottery manager by the UK’s Gambling Commission (www.gamblingcommission.gov.uk) with licence number: 045374-R-324694-005 and 045374-N-329306-001. Our Gambling Commission Account number is 45374.
1.4. The Charity will donate at least 20% of ticket sales for its Lottery to Good Causes connected to its own purposes.
1.5. The Charity is licensed by the UK’s Gambling Commission to operate their society Lottery under the Gambling Act 2005. The Charity is an independent organisation, and you can read more about it and the Good Causes it supports on our websites: www.scottishchildrenslottery.com/goodcauses. The Charity decides for itself which Good Causes to donate money to from its Lottery ticket sales.
1.6. We will post the current terms and conditions on our websites, along with the rules or conditions applicable to entry for the Lottery, Raffle, Always In and other promotions (subject to specific promotional terms and conditions).
1.7. We may change these terms and conditions from time to time. The updated terms and conditions will be published on our websites at least 14 days in advance of the change(s) coming into effect. If you are an online customer, we will notify you via your provided email address at least 14 days in advance of the change(s) coming into effect.By continuing to buy tickets or subscribe, you agree to be bound by these rules. Your rights as a customer if you do not wish to agree to new terms and conditions are detailed in 8.2
2. DEFINITIONS
2.1. Any words within these terms and conditions that start with a capital letter shall have the following meanings:
“Always In” means a separate subscription product offered by the Scottish Children’s Lottery. Specific game rules relating to this product are available at alwaysinlottery.com;
“Annual Draw” means the draw that takes place on the 3rd Saturday of December Entries cost £2. The result of the Annual Draw will be published within 1 week of the draw taking place.
“Ball Machine” means the ball machine that we may use for the Lottery Draw, as described in clause 9.11;
“Bank Holiday” means a day when banks in England or Scotland are generally closed for business;
“Bonus Ball” means the number drawn in addition to the 5 (five) Main Numbers;
“Certified RNG” is a Random Number Generator (RNG) that may be used to generate the winning numbers for the Lottery draw. Our RNG was certified by a Gambling Commission approved test house to be generating outputs that are random, unpredictable and not reproducible.
“Charity” means a Scottish Charitable Incorporated Organisation (SCIO) licensed and regulated by the Office of the Scottish Charity Regulator (“OSCR”). They are also licensed by the UK’s Gambling Commission to operate and promote a society lottery under the brand name Scottish Children’s Lottery;
“Computer System” means the software and infrastructure we use to operate the Lottery;
“Direct Debit” means a recurring, scheduled payment from your Registered Payment Method for entry into multiple draws;
“Direct Debit Guarantee Scheme” means the scheme operated by banks and building societies, that protects you in the rare event that there is an error in the payment of your Direct Debit;
“Draw Lockdown” refers to the time at which it is no longer possible to buy a Ticket for that night’s Lottery. The Draw Lockdown is 10pm on the draw night;
“Excluded Person” means a person who does not meet the eligibility criteria set out in clause 3 and who falls within any of the categories set out in clauses 5 and 11, together with such other persons (or category of persons) as we, a relevant Charity and/or the Gambling Commission may specify or agree from time to time;
“Free Ticket” means a free Ticket that we may offer to Players during a promotion from time to time when the terms of the promotion is met (for example, buy £x worth of Tickets and get a free Line);
“Funds” means the value of the money held in your online Player Account that is available to use to purchase a Ticket
“Good Causes” means projects aimed at the alleviation of child poverty and hardship in Scotland;
“Jackpot” or “Jackpot Prize” means the top prize in any Lottery;
“Line” means each individual selection of 5 (five) numbers entered into a Lottery;
“Lottery” means the society lottery operated and promoted by a Charity, and comprising any or all of the following: the Lottery Draw or other lotteries offered from time to time;
“Lottery Draw” means the lottery draws conducted by The Scottish Children’s Lottery;
“Monthly Jackpot Draw” is a draw held on the last Saturday of each month at 10pm for all subscriber customers. All numbers must be matched in this game to win the Jackpot prize. Tickets cost £1.50.The first Monthly Draw takes place on 28 January 2023.
“Player” means a person who enters a Lottery and meets the eligibility criteria set out in clause 3 and in the case of a syndicate, means the person who buys the ticket on behalf of the syndicate;
“Player Account” means the online account you set up with us when you register as a Player, and that is described in clause 6;
“Prize” means the prize monies, non-cash prizes, Annual Draw entry prize or Raffle entry prize that you could win in a Lottery, Raffle, Scratchcard or any other competitions we may hold from time to time;
“Prize Capping” means the process that we may use in order to limit the total value of cash Prizes in a single Lottery Draw to £100,000, or that of the total Jackpot Prize pool to £50,000 in a single Lottery Draw when more than one Player has matched the Jackpot Winning Numbers;
“Raffle” refers to any free/bonus raffles (promoted by MBC ELM Limited) that we may hold from time to time;
“Raffle Draw” means the draw that takes place for all eligible Raffle entries;
“Registered Payment Method” means debit card you use to buy an online Ticket, or the bank or building society account held in your name from which you set up a Direct Debit into your online Player Account;
“Scratchcard” means a lottery card offered for sale in participating Scottish Children’s Lottery retailers offering the chance to win a prize up to £25,000 for a set price detailed on the card;
“Super Friday Raffle” is a free to enter raffle draw. Customers who match 2 or 3 numbers or the bonus ball in any preceding Monday or Thursday draw online will be entered into this free raffle which takes place every Friday. There is at least one free entry per customer for each qualifying winning line (see paytables). The prize pot will be a minimum of £500 weekly. Prizes will be as advertised on our website and drawn at random. Winning customers will be emailed and their prize, and the mechanic to claim if any, paid to their bank account within 14 days.
“Subscription Player” means a Player who pays for a Lottery Ticket using a Direct Debit or recurring debit card payment facility on a continuous basis;
“Ticket” means the electronic ticket allocated to a Player by our Computer System that bears the numbers entered into the Lottery for that Player;
“Winning Number” means each of the five numbers between 1(one) and 49 inclusive, drawn at random in the Lottery Draw, before a Bonus Number is drawn.
In addition,
“us” / “we” / “our” refers to MBC ELM Limited
“you” /”your” refers to a Player.
3. WHO CAN PLAY?
3.1. To enter the Lottery and to be eligible to win a Prize, you:
3.1.1. must be 18 years of age or over (please note that underage gambling is an offence);
3.1.2. must be a resident of Great Britain;
3.1.3. must have a Player Account with us if you are participating online;
3.1.4. must have successfully passed our age and identity verification process as required by law, which may include providing proof that you are aged 18 or over;
3.1.5. must comply with these terms and conditions and any other rules of the Lottery notified by us;
3.1.6. must not be an Excluded Person.
3.2. A syndicate may enter the Lottery. If participating online, one Player within the syndicate needs to have an online Player Account in order to buy Ticket(s) on behalf of the syndicate. We are not responsible for management of a syndicate. It is the responsibility of each member of a syndicate to ensure that they agree rules for management and operation of the syndicate with the other members. We have provided a sample syndicate agreement on our website (www.scottishchildrenslottery.com/syndicates) that you may adapt to suit your own needs if you are in a syndicate. If you buy a Ticket on behalf of a syndicate, it is your responsibility (not ours) to ensure no syndicate member is an Excluded Person.
4. CONDITIONS OF ENTRY
4.1. All entry instructions communicated by us and that are available on our website shall form part of the terms and conditions of a Lottery or Raffle.
4.2. When you buy a Ticket, you acknowledge and agree that:
4.2.1. you will be entered into a Lottery, promoted by the Charity on the date of the Lottery for which the Ticket is valid;
4.2.2. a minimum of 20% of the Ticket price will go towards Good Causes; and
4.2.3. any misrepresentation of fact as to your eligibility, whether intentional or unintentional, will make you an Excluded Person and ineligible to win a Prize.
4.3. You agree to be bound by these terms and conditions, all rules and conditions on our website for entry to a Lottery Draw, Raffle or promotion, any applicable sections of The Gambling Act 2005 and any relevant regulations made under it from time to time. If you have not complied with the relevant rules, terms and conditions, we will not be liable for any loss or damage you suffer. This includes the loss of opportunity to enter a Lottery or Raffle and/or right to receive a Prize.
4.4. We will have sole discretion as to whether to accept any entry to the Lottery and pay out a Prize. We may refuse any entry to the Lottery or withhold any Prize if we have reasonable grounds to believe that any applicable terms and conditions have been breached. In exercising our discretion under this clause 4.4, we will rely on our own logs and records, and our decision will be final and binding.
5. EXCLUDED PERSONS
5.1. Excluded Persons are not eligible to participate in the Lottery or to receive any Prizes.
5.2. We treat the following persons as Excluded Persons, and therefore, not eligible to participate in the Lottery:
5.3. We reserve the right to exclude any Player from the Lottery when required by any relevant authorities or if we believe, in our sole discretion, that the Player may be using technology to gain an unfair advantage over other Players of the Lottery.
5.4. By participating in the Lottery, you warrant that you are not an Excluded Person.
6. ONLINE PLAYER ACCOUNT
6.1. To participate in the Lottery online, you need to have a Player Account. You may apply to set up a Player Account by successfully completing our online registration or by contacting our Customer Service team (www.scottishchildrenslottery.com/contact-us) The security of your Player Account is important to us. It is your responsibility to keep your login details secure. If you suspect or know that someone else has had unauthorised access to your Player Account, you must tell us promptly and change your user ID and/or password. If you forget your password, you must follow the instructions on our website in order to obtain a new password.
6.2. You must tell us your name, date of birth, address, and email address before we can complete the setup of your Player Account.
6.3. Once your Player Account has been successfully set up, you can then proceed to setup your Registered Payment Method (debit card or direct debit), make a deposit for the immediate purchase of lottery tickets.
6.4. We may contact you in order to perform a manual verification. We will require a copy of one document from each of Group A and Group B below, to be sent to us by email or by post. The same document cannot be used to satisfy requirements from both Group A and B. If you have changed your name recently, you are also required to send us a copy of a document from Group C.
Group A – The following documents can be used as proof of ID and age:
Group B – The following documents can be used for proof of address:
Group C – The following document can be used as Proof of Name Change (in addition to Group A and B, if applicable):
You must send us the requested documents to allow us to verify you. If we are not able to successfully verify you, your account will be suspended. We may have to cancel your direct debit subscriptions, refund any ticket purchase and void any winnings.
If we subsequently discover that you were not, or are no longer, eligible to open a Player Account, we reserve the right to suspend or terminate that Player Account.
6.5. You will be able to deposit funds into your player account during the ticket purchase process for the purchase of lottery tickets.
6.6. The maximum balance that may be held in your online player account is £100. If you exceed this we will look to return any excess to you.
6.7. We may monitor the value of deposits made to your account. For your own safety and to encourage you to gamble responsibly, we may impose limits on how much you can spend on your account. We will always tell you if you have reached the limit.
6.8. Winnings of over £5 will be sent to your bank account within 14 days.Winnings of under £5 will be credited to your player account and can be withdrawn by you or used by you to buy more draw tickets
6.9. Payments for tickets and withdrawal requests can only be made via your Registered Payment Method. Minimum deposit and withdrawal limits may apply; please refer to the deposit and withdrawal page for details. If your Registered Payment Method is a jointly owned bank account or joint debit card, you accept that all payments that we make to you from your Player Account will be paid to that joint account or card. If your Registered Payment Method is a debit card, it can only be used on one Player Account and it must not have been reported as lost or stolen. If you believe your card is lost or stolen and you wish to use a replacement card as your new Registered Payment Method, or you wish to change your Registered Payment Method while there are Funds or pending Tickets in your Player Account, you should contact our Customer Service team (www.scottishchildrenslottery.com/contact-us). We may require you to withdraw any existing Funds and wait for any pending Tickets to be completed before updating your Registered Payment Method. We may need to perform further checks to verify the ownership of the new Registered Payment Method before accepting it, and we reserve the right to do so.
6.10. If your card expires, you will be able to update your Player Account with the new card information online or by calling Customer Service
6.11. If you tell your bank or building society that your Registered Payment Method has been used, without your authorisation, to make a payment into your Player Account, and they ask us to return the payment to your Registered Payment Method, we will suspend your Player Account and investigate the matter. If we have to return a payment to your Registered Payment Method under this clause, and doing so would cause the balance on your Player Account to fall below zero, we will seek to recover the debt from you.
6.12. If you set up a Direct Debit, you will be bound by the terms of the Direct Debit Scheme and the Direct Debit Guarantee Scheme. You can find more details here.
6.13. If you are a Subscription Player, we must receive payment for a Ticket before the Lottery Draw. This means that if a Direct Debit or other recurring payment is recalled or rejected by your bank, any ticket associated with the failed payment will be withdrawn from the applicable Lottery Draw and will not be eligible for any Prizes in any subsequent Lottery Draw associated with that ticket. If we have to return a payment to your Registered Payment Method under this clause, and doing so would cause the balance on your Player Account to fall below zero, we may seek to recover the debt from you.
6.14. Balance in your account consist of the following three categories:
6.14.1. Cash – this refers to funds historically deposited by you and cash prizes deposited by us into your account.
6.14.2. Bonus – this refers to promotional bonuses we offered to you which you can use to purchase tickets.
6.14.3. Subscription Funds – this refers to funds collected from your bank account via Direct Debit or debit card according to your subscription(s). These funds are ring-fenced and can only be used by the system to purchase subscription tickets.
6.15. We will also apply payments from your account in a particular order. When you hold Bonus Funds in your account, these are spent first. After that, we take payments from any Funds in the ‘cash’ balance. The cash balance is made up of payments deposited from your Registered Payment Method and cash-equivalent payments from Prizes. Subscription payments and free Fast Pick tickets are spent separately.
6.16. You can close your Player Account at any time.
6.17. If you wish to suspend or cancel a Direct Debit subscription, you can do so by contacting us. If you decide to cancel your Direct Debit subscription, you should also contact your bank to ensure that the cancellation request has been received. All Lottery Ticket(s) purchased and all subscription payment(s) collected before you suspend or delete your Direct Debit subscription will remain valid. The system will continue to purchase tickets according to your subscription(s) until all subscription funds previously collected are exhausted. We will stop collecting Direct Debit payments at this point, and you will not be entered into any subsequent unpaid for Lottery Draws.You cancel your subscription at any time.
6.18. If you win a Prize, we will do one of the following:
6.18.1.1. prize money of over £5 and under£2,000 and under will be paid into your bank account automatically, Prize money of less than £5 will be paid into your player account unless you cannot access this in which case we will pay such prizes directly to your bank.
6.18.1.2. prize money of over £2,000 will be paid into your bank account after a successful due diligence verification (for which you will be required to send us a copy of the documents in clause 6.4).
7. RETAIL TICKET PURCHASE
7.1. Apart from participating online, you can also purchase Lottery tickets, including Scratchcards at one of our retail locations.
7.2. Tickets can be paid with the corresponding payment methods deemed acceptable by the retail location.
7.3. You may be asked to provide proof of identity and that you are aged 18 or over prior to purchasing a ticket or claiming a prize.
7.4. For draw tickets, it is your responsibility to check that the selection of numbers and draws are correct, and for all tickets including Scratchcards to keep tickets safe and in good condition.
7.5. The ticket issued is the only valid proof of your number selection(s) for claiming a prize. We accept no responsibility for lost, stolen, damaged or defaced tickets, and have the right to refuse a prize claim in such circumstances.
8. CAN I CHANGE MY MIND?
8.1. We will only allow cancellation of a Ticket under exceptional circumstances (such as self-exclusion after you have bought a Ticket, or if some material features of the Lottery are changed). Except in the case of self-exclusion under clause 11, any cancellation or reversal will need to be completed at least 72 hours before the Lottery Draw for the relevant Lottery.
8.2. If you bought a Ticket in advance of a Lottery Draw that is then subject to change(s) in these terms and conditions, but prior to us notifying you of the change(s), you may request a refund of your ticket. You must send us an email request for refund from your registered email address at least 72 hours in advance of the affected Lottery Draw, subject to the limitations stated in clause 12. You acknowledge that if we accept your application for a refund, we will withdraw your ticket from the applicable Lottery Draw and you will not be eligible for any Prizes in any subsequent Lottery Draw associated with that ticket.
8.3. For the avoidance of doubt, if you don’t like the numbers selected for you in a Fast Pick Ticket you are not entitled to cancel the Ticket.
THE LOTTERY DRAW, RAFFLES AND PRIZES
9. THE LOTTERY DRAW
9.1. You can enter a Lottery Draw either by buying a Ticket at one of our retail locations, or by purchasing an online Ticket on our website, mobile site, mobile app with your online Player Account, or by phoning Customer Service (www.scottishchildrenslottery.com/contact). Tickets cost £1 per Line.
9.2. To select numbers for each line of the lottery ticket, you must either choose 5 (five) different numbers between 1 (one) and 49 (forty-nine) inclusive, or use Fast Pick to automatically select the numbers for you.
9.3. Once you have selected the numbers of all lines you wish to purchase in a ticket, you can then select the number of week(s) and draw day(s) you wish to enter using the same ticket (with the same selected number of lines and lottery numbers). For online tickets, follow the instructions on the screen to complete the purchase; for retail tickets, follow the instruction from the retailer.
9.4. It is your responsibility to check that your lottery number selections (except in the case of a Fast Pick Ticket) and the number of draws are correct. Online customers can review this information after the ticket purchase in your Player Account.
9.5. A Ticket will be valid only for the Lottery Draw(s) to be held on the date(s) shown on your Ticket. If you are a Subscription Player, we will enter you into the Lottery Draw on a continuous basis, unless you cancel your Direct Debit or recurring card payment (in which case we will continue to enter you into the Lottery Draw until all subscription funds previously collected are exhausted).
9.6. The maximum amount per purchase is £100. This is also the maximum customer monthly spend limit unless you or we have set this lower. You can decrease this limit by contacting us.
9.7. You may buy a Ticket up until the Draw Lockdown on the date of a Lottery Draw, which is 10:00pm on the respective draw day. After this time, sales will be closed for that day’s Lottery Draw and you will only be able to buy a Ticket for a future Lottery Draw. Whilst we will try to ensure that the time of the Draw Lockdown is consistent from week to week, there may be exceptional circumstances when we have to change a Draw Lockdown. It is your responsibility to ensure you buy your Ticket in plenty of time and we will not be responsible for loss of opportunity to enter a Lottery Draw if the time of the Draw Lockdown is changed.
9.8. We will display the name of the participating Charity that will benefit from any particular Lottery Draw on our website.
9.9. We reserve the right to hold the Lottery Draw on an alternative date if the normal Lottery Draw date falls on a Bank Holiday. We will notify any customer who has purchased ticket(s) of the affected draw via email. Any such change will also be posted on our website. We also reserve the right to re-schedule or cancel the Lottery Draw, or to offer the alternative solution set out in clause 9.15 if circumstances arise, or if the normal Lottery Draw date falls, on any other day we deem, in our absolute discretion, unsuitable for holding a Lottery Draw.
9.10. We will publish the results of each Lottery Draw on our website. A Prize shall only be awarded to a winning Ticket that has the Winning Numbers recorded at the Lottery Draw itself. We will automatically notify online Players via their registered email address if they have won a Prize.
9.11. In the Lottery Draw, 5 (five) Winning Numbers will be drawn at random The Bonus Number will be drawn after all five Winning Numbers have been drawn.
9.12. You may only claim one Prize in respect of each Line per Draw.
9.13. From time to time, we may, at our absolute discretion, increase the prize amount for a Lottery Draw (up to the limit permitted by law), which will be announced on our website ahead of the draw. Under the Gambling Act 2005, no winner is entitled to receive more than £25,000 or 10% of total Ticket sales for any one winning line, whichever is greater.
9.14. The Lottery Draw will be conducted by MBC ELM Limited, who will record the Winning Numbers and Bonus Number. If MBC ELM Limited observes or suspects any irregularity or failure in the procedure, the Lottery Draw will be stopped, declared null and void, and a new Lottery Draw will take place.
9.15. We will use a Ball Machine or we will use a Certified RNG to generate the winning numbers for the Lottery draw. The Certified RNG was certified by a Gambling Commission approved test house to be generating outputs that are random, unpredictable and not reproducible. The draw result for the standard game will be used to determine the equivalent Always In draw where applicable.
9.16. Subject to relevant clauses entries are final and, once completed, cannot be cancelled, reversed or refunded.
9.17. Subject to this clause 9, Prizes paid to the holders of Tickets with Winning Numbers on Mondays and Thursdays will normally be as follows:
9.17.1. If the Bonus Ball is matched on your Ticket, you will be awarded 1 entry into the next available Super Friday Raffle. There is a minimum prize pot of £500 cash – actual prizes will be advertised on our website.
9.17.2. If 2 (two) Main Numbers are matched on your Ticket, you will be awarded 2 entries into the next available Super Friday Raffle/.There is a minimum prize pot of £500 cash – actual prizes will be advertised on our website.
9.17.3. If 3 (three) of the Main Numbers are matched on your Ticket, you will
be awarded 5 entries into the next available Super Friday Raffle.There is a minimum prize pot of £500 cash – actual prizes will be advertised on our website.
9,17.4If 4 (four) of the Main Numbers are matched on your Ticket, you will win one Prize of £250;
9.17.5. If 4 (four) of the Main Numbers and the Bonus Ball are matched on your Ticket, you will win one Prize of £2,000;
9.17.6. If 5 (five) of the Main Numbers are matched on your Ticket, unless clause 9.13 applies, you will win a Prize up to a maximum of £25,000. Where there are multiple winners of the Jackpot, we will impose Prize Capping of £50,000 on the Jackpot Prize pool. For example, if there are 2 or less winners of the Jackpot, each winner will receive £25,000 according to the prize table. However, if there are 5 winners of the Jackpot, each winner will have an equal share of the £50,000 Jackpot Prize pool and receive £10,000 each.
Standard Game - Mondays and Thursdays 10pm (ticket cost £1)
|
Tier |
Numbers matched |
Prize |
Odds of winning |
|
1 |
5 Main Numbers (Jackpot) |
£25,000 |
1 in 1,906,884 |
|
2 |
4 Main Numbers + Bonus Ball |
£2,000 |
1 in 381,377 |
|
3 |
4 Main Numbers |
£250 |
1 in 8,869 |
|
4 |
3 Main Numbers |
Five free entries into the Super Friday Raffle |
1 in 202 |
|
5 |
2 Main Numbers |
Two free entries into the Super Friday Raffle |
1 in 14 |
|
6 |
Bonus Ball |
One free entry into the Super Friday Raffle |
1 in 10 |
Approximate overall odds of winning a cash prize or entry into our Super Friday Raffle: 1 in 6. Odds of winning a cash prize excluding the Super Friday Raffle is 1 in 8,869.
Monthly Jackpot Draw – All subscriber players. Last Saturday monthly (Ticket Cost £1.50)
|
Tier |
Numbers matched |
Prize |
Odds of winning |
|
1 |
5 Main Numbers (Jackpot) |
£25,000 |
1 in 1,906,884 |
Odds of winning a cash prize in the Monthly Draw are 1 in 1,906,884.
Annual Draw – all subscriber players. Third Saturday in December at 10pm (ticket cost £2)
|
Tier |
Numbers matched |
Prize |
Odds of winning |
|
1 |
5 Main Numbers (Jackpot) |
£25,000 |
1 in 1,906,884 |
|
2 |
4 Main Numbers + Bonus Ball |
£2,000 |
1 in 381,377 |
|
3 |
4 Main Numbers |
£250 |
1 in 8,869 |
|
4 |
3 Main Numbers |
£25 |
1 in 202 |
Approximate overall odds of winning a cash prize in our Annual Draw is 1 in 198.
9.18. Prize capping will apply – see draw rules for details.
9.19.. Where prize capping takes place, we reserve the right to cancel tier 3, 4, 5 and 6 prizes and to reduce jackpot payouts per player to ensure the cap is not exceeded
RAFFLES
9.20. We may promote free/bonus Raffles from time to time. These free/bonus Raffles will be separate from the Lottery Draw, and we will publish the rules for each Raffle on our website.
9.21. We reserve the right to close a free/bonus Raffle without notice or compensation if it is subject to complaint by a Player, law enforcement agency or the Gambling Commission, or if there is any issue over its integrity.
9.22. For all Raffles, the result logged in our Computer System will be deemed to be the final result. If the images displayed on your screen don’t match our Computer System’s records, we will treat this as a display error and the result on our Computer System will be the final result. In the event of a system error, MBC ELM’s decision on the validity of any prize will be final.
PRIZES
9.23 We may change the Prize sums paid to Players where we are required to do so by law, regulation or if the Gambling Commission tells us to do so. We will endeavour to notify you if it is possible and permitted by the authorities. Prizes will be rounded up to the nearest pound if required.
SCRATCHCARDS
9.24. We may offer Scratchcards for sale in participating retailers.
9.25. To be eligible to buy a scratchcard, you must meet the eligibility detailed in section 3.
9.26. The price of each ticket is clearly marked on the card along with the maximum prize that can be won.
9.27. It is the player’s responsibility to check that any scratchcard purchased is valid at the time of purchase. For instance, checking that the game has not expired and that the card has not been defaced or tampered with in any way. If you are in any doubt as to a card’s validity prior to purchase, please call us on 0330 123 3951.
9.28. Each ticket is valid until the expiry date shown on the back of the card and all prizes must be claimed by 180 days after the expiry date.
9.29. Players are responsible for ensuring that they are paid the correct amount by the retailer or in the case of prizes over £50, by Scottish Children’s Lottery.
9.30. Scottish Children’s Lottery may publish details of large prizes won over £50 in any scratchcard lottery so that customers can see what prizes still remain to be collected prior to the game’s expiry. We may also publish the name of the shop that a large prize was won at. We will not publish your details as a winner unless we receive your permission.
9.31. In the case of lost or damaged tickets, Scottish Children’s Lottery’s decision regarding payout will be final.
9.32. Each game has an individual set of game rules that can be found at www.scottishchildrenslottery.com .
9.33. Each set of game rules shows the amount of winning cards by prize type.
9.34. In the event of a printing error, we reserve the right to refund your stake rather than payout the prize. In determining whether a printing error has occurred, we will refer to the game rules. The Scottish Children’s Lottery’s decision will be final in this regard.
9.35. Details of each individual game offered for sale including game rules and jackpot prizes paid out can be found at www.scottishchildrenslottery.com
9.36. For help in determining if your card is a winner, you are advised to call 0330 123 3951
9.37. Note we do not sell scratchcards door to door or outside of our participating retailers. If you are approached by someone offering to sell you a scratchcard outside of a participating retailer, then please call us on 0330 123 3951 for advice.
ANNUAL DRAW
9.38 The Annual Draw costs £2 per ticket and subject to prize capping, prizes paid to the holders of Tickets with Winning Numbers in the Annual Draw will normally be as follows:
9.38.1 If 3 (three) of the Main Numbers are matched on your Ticket, you will win one Prize of £25;
9.38.2 If 4 (four) of the Main Numbers are matched on your Ticket, you will win one Prize of £250;
9.38.3 If 4 (four) of the Main Numbers and the Bonus Ball are matched on your Ticket, you will win one Prize of £2,000;
9.38.4 If 5 (five) of the Main Numbers are matched on your Ticket, you will win a Prize up to a maximum of £25,000. Where there are multiple winners of the Jackpot, we will impose Prize Capping of £100,000 on the Jackpot Prize pool. For example, if there are 4 or less winners of the Jackpot, each winner will receive £25,000 according to the prize table. However, if there are 5 winners of the Jackpot, each winner will have an equal share of the £50,000 Jackpot Prize pool and receive £20,000 each. Different prize capping applies to the standard Monday and Thursday games.
9.39 In cases where Prize Capping has to be imposed on a particular draw, we reserve the right to cancel Prize Tier 4, 5 or 6 prizes.
9.40 The Annual Draw will be held on the third Saturday in December each year unless otherwise advertised. The result will be published within 1 week of the draw taking place. All Annual Draw tickets purchased on or before the 7th of December in any year count towards that year’s Annual Draw. All Annual Draw tickets purchased or won on or after the 8th of December in any year will count towards the following year’s Annual Draw. This is to allow us to ensure each customer can be notified of their ticket details before the Annual Draw date where appropriate
9.41 The exact date of future Annual Draw and will be as advertised on our website.
.9.42 Winners will be notified and subject to relevant clauses will be paid to your bank account.
9.43 We may promote free/bonus Raffles from time to time. These free/bonus Raffles will be separate from the Lottery Draw, and we will publish the rules for each Raffle on our website.
9.44 We reserve the right to close a free/bonus Raffle without notice or compensation if it is subject to complaint by a Player, law enforcement agency or the Gambling Commission, or if there is any issue over its integrity.
DIRECT DEBIT SUBSCRIPTION CUSTOMERS
9.45 All subscription customers will be entered into each Monthly Jackpot and Annual Draw from their subscription. Numbers entered will match those on their subscription line(s).
9.46 Subscription customers who pay by Direct Debit will have a minimum of one Annual Draw entry each year.
9.47 Additional Annual Draw entries may be purchased for any subscription customer who pays by Direct Debit with any excess subscription balance built up over time.
9.48 If a subscription customer who pays by Direct Debit does not hold a sufficient subscription balance after making a first payment, then the purchase of the Monthly or Annual Draw tickets will be funded by MBC ELM Limited.
9.49 Automatic purchase of Annual Draw or Monthly Jackpot draw tickets will not be made from any non-subscription wallet balance you may hold with us whether from a deposit, free credit or prize win.
9.50 If you do not want to enter the Annual Draw or Monthly Draws, please contact us and we reduce your future monthly subscription price accordingly.
9.51 By continuing to buy tickets or subscribe, you agree to be bound by these rules. Your rights as a customer if you do not wish to agree to new terms and conditions are detailed in 8.2. You can cancel your subscription at any time.
10. WHAT HAPPENS IF I WIN?
10.1. For online customers:
10.1.1. winnings over £5 and up to £2,000 will be paid into your bank account.
10.1.2. If your winning is more than £2,000, we mayrequest documentation from you (as stated in clause 6.4) in order to perform due diligence verification, and when satisfactory, we will make a payment into your bank account.
10.2. For retail customers:
10.2.1. Prizes up to and including £50 per draw can be claimed at any participating retail location.
10.2.2. Prizes of £51 to £1,999 per draw can be claimed by posting the following items to our Customer Service team:
10.2.3. Prizes of £2,000 and above (up to £25,000) can be claimed by first contacting Customer Service on 0330 123 3951 in the first instance to confirm the win, and by posting the following items to our Customer Service team (Recorded Delivery is strongly recommended):
10.3. Where we pay a Prize to an Excluded Person, or otherwise pay a Prize in error, the Prize or any payment made in error must be returned immediately to us.
10.4. We will use our reasonable endeavours to make the Prize payment to you within fourteen days of receiving the requested documentations from you in order to perform due diligence verification. You must claim a Prize no later than 6pm on the 180th day after the date of the relevant Lottery Draw. If you don’t claim a Prize within this period, it will be forfeited, and the Prize will be returned to the Charity for distribution to its Good Causes.
10.5. If you win a Prize, it is your responsibility to pay any and all taxes due in respect of that Prize.
11. Responsible Gambling
11.1. At Scottish Children’s Lottery, we provide you with a variety of facilities to help you stay in control and play responsibly. Online facilities include Deposit Limit, Spending Limit, Self-Exclusion and Account Closure. To access and find out more about these facilities, click the link ‘Play Responsibly’ at the bottom of our website.
11.2. Retail and Always In customers can also apply for Self-Exclusion by completing the Customer Self-Exclusion Agreement available at our retail locations or by contacting our Customer Service team on 0330 123 3951. If you are self-excluded, we will also block you from using any other online product we offer including Always IN by making regular checks of our database.
11.3. The use of these facilities involves a joint commitment between you and us. We will take all reasonable steps to prevent you from gambling beyond any limits or restrictions that are set within your account. At the same time, you must not attempt to circumvent those limits or restrictions. We shall not be liable to any damages caused by your circumvention, or to return any deposits, winnings, or other funds in respect of such activity.
11.4. After self-excluding from our site, we also advise that you self-exclude from any other gambling operators where you hold accounts. Also, there is website filtering software to prevent you from accessing gambling websites from your personal computer. These include: GamBlock , Net Nanny , Optenet PC , Betfiler , Gamstop .
11.5. We may also impose online operator exclusion, time-out, deposit and spending limits if we think it is necessary to help you stay in control. If we do this, we will tell you what and when measures are put into place.
12. LIMITATION OF OUR LIABILITY AND RESERVATION OF RIGHTS
12.1. Subject to clause 12.2, our liability to you shall be limited to the amount of any Prize or refund that you may have become entitled to under these terms and conditions. We shall not be liable for any loss other than our failure to pay out a Prize or a refund you are entitled to. In particular, neither we nor the Charity shall be liable to you for any loss or damage you suffer because of:
12.1.1. any failures, errors or delays in our Computer System, any postal or printing services, or electronic banking services used by us or you from time to time;
12.1.2. incorrect or misuse of our website, mobile site, mobile application, or Customer Service centre;
12.1.3. retailer error or incorrect or misuse of our retail terminal;
12.1.4. any event that is beyond our, or the Charity’s reasonable control (such as fire, flood, power failure, war, failure of telecommunications services or act of government);
12.1.5. your failure to meet your obligations set out in clause 6;
12.1.6. your entry into the Lottery, or any act, omission or event that prevents you from entering the Lottery;
12.1.7. the withdrawal or cancellation of a Lottery;
12.1.8. your failure to keep your contact details updated under clause 15.11; or
12.1.9. a negligent act or omission by you.
12.2. Nothing in these terms and conditions shall exclude or limit our liability:
12.2.1. for death or personal injury resulting from our negligence; or
12.2.2. for fraud or fraudulent misrepresentation; or
12.2.3. where it can’t be excluded or limited by law.
12.3. We are not liable in contract, delict or tort (including but not limited to negligence), or otherwise in connection with the Lottery for:
12.3.1. loss of profits, business or anticipated savings or loss of data;
12.3.2. any special or indirect or consequential losses; or
12.3.3. any loss of goodwill or reputation.
12.4. By requesting self-exclusion under clause 11, you are entering an agreement with us. If you breach the self-exclusion agreement by circumventing our measures to stop you from purchasing tickets online or at our retail locations, we shall not be liable to you or any third party in respect of any breach by you of that agreement giving rise to loss, and we are under no obligation to compensate any loss or damage caused by your action or breach, or to return any deposits, winnings, or other funds in respect of your action or your breach.
12.5. We exclude all warranties, conditions and guarantees relating to the Lottery, whether express or implied by law, to the maximum extent permitted by law.
12.6. The Lottery is provided on an “as is” and “as available” basis and we make no representations or endorsements of any kind. We do not guarantee that our website, telephone system, broadcast or live transmission of the Lottery Draw will be uninterrupted or error-free. If we need to carry out maintenance work to upgrade or update our Computer System, we may need to suspend the provision of the Lottery.
12.7. We reserve the right to suspend or close a Player Account, or refuse to set up a Player Account. We also reserve the right to refuse selling tickets to someone at our retail locations. This is at our absolute discretion and we do not have to disclose our reasons. If we close your Player Account, we will return all monies held in the account to the Registered Payment Method within seven (7) working days, unless clause 15.6 applies.
12.8. If you visit any websites via hyperlinks provided on our website, all transactions made on those websites are conducted entirely at your own risk.
13. YOUR LIABILITY
13.1. You agree to fully indemnify us in respect of all liabilities, claims, actions, damages, expenses, demands or costs incurred by or awarded against us, due to your negligent conduct, omission or misuse of our website, your Player Account or at our retail locations. Nothing contained in these terms and conditions shall affect your statutory rights.
14. MAKING A COMPLAINT
14.1. If you have a complaint or if you are unhappy about any aspect of the Lottery, or if you want a copy of our complaints procedure you should contact our Customer Service team (www.scottishchildrenslottery.com/contact-us) .
14.2. If you are not satisfied with the proposed resolution of a complaint through our complaints procedure, then if the dispute meets the criteria detailed in the Gambling Commission’s Code of Practice, you may be able to refer your complaint to an independent adjudicator for further investigation and review. This independent adjudicator is called the Independent Betting Adjudication Service (IBAS), and specialises in the resolution of gaming disputes. They will consider your complaint totally impartially and we are bound by their decision. Complaints/disputes can be pursued with IBAS for up to 12 months following the date at which all attempts to resolve the dispute with us has failed.
Independent Betting Adjudication Service, PO Box 62639, London, EC3P 3AS
Telephone: 020 7347 5883
E mail: adjudication@ibas-uk.co.uk
Website: www.ibas-uk.com
15. GENERAL
15.1. Scots law applies to these terms and conditions, and the Scottish courts will decide the outcome of any litigation arising between you and us.
15.2. All intellectual property rights generated from the operation of the Lottery shall belong to us or our licensors. Copyright, trademarks and other intellectual property rights, including without limitation, copyright, trademarks, the underlying software, the design, graphics, layout, look and feel and structure of our website and social media sites or on other promotional material for the Lottery, database rights, design rights, domain names and rights to goodwill and/or to sue for passing off, belong to us or our licensors. You are permitted to use this material and content only as expressly authorised by us or our licensors. You agree to take all steps (at our cost) to vest in us any intellectual property that you create in the course of entering the Lottery, or posting material on our website or social media sites.
15.3. You acknowledge and agree that the material and content contained within our website is made available for your personal, non-commercial use. You are not permitted any other use of such material and content. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, tamper with or create derivative works of such material and content.
15.4. We will store, manage and use all information you provide to us for the purposes of the Lottery in accordance with current Data Protection legislation and also with the privacy policy posted on our website (www.scottishchildrenslottery.com/privacy-policy). Our privacy policy forms part of these terms and conditions.
15.5. If you wish to be removed from our online mailing list, you should
15.5.1. click on the unsubscribe link shown on all our e-mails, or
15.5.2. change your ‘Notification Preferences’ within ‘Personal Details’ in your Player Account, or
15.5.3. contact our Customer Service team (www.scottishchildrenslottery.com/contact-us).
15.6. If you do not transact on your Player Account for a period of twelve months, your Player Account may be classed as dormant. We will e-mail you if your Player Account is likely to become dormant to tell you what you need to do in order to prevent this happening. If you take no action following the period specified in our correspondence with you, we reserve the right to close your Player Account and subject to verification, return the balance to you using the last known payment method on your account.
15.7. You acknowledge that we may want to carry out publicity activity relating to Players and Prizes. Unless we are required to do so by law, we will only disclose information about you or your Prize with your consent (or in the case of a syndicate, the consent of each Player).
15.8. We may terminate, vary or suspend the provision of the Lottery, or access to your Player Account without prior notice:
15.8.1. on breach of these Terms and Conditions or the relevant Lottery rules; or
15.8.2. if we stop managing the Lottery;
15.8.3. where we are required by law to do so; or
15.8.4. for any other reason at our sole discretion (always acting reasonably).
15.9. On termination of your Player Account or the Lottery, we will return your Funds to your Registered Payment Method. In the event that a refund cannot be made, the provisions made in clause 15.6 will apply.
15.10. The Charities may change from time to time. It is our responsibility to add charities to the Scottish Children’s Lottery, or to remove charities from it. We will always tell you if the Charities change.
15.11. It is your responsibility to ensure that the information you give us when you register to play the Lottery is kept up to date.
16 WHAT HAPPENS TO MY MONEY IN THE EVENT OF INSOLVENCY?
16.1 The Gambling Commission requires us to tell you what happens to Customer Funds, and the extent to which those Funds are protected in the event of our insolvency. Customer Funds (both monies deposited by Players or reflected in their Account Balance as a result of Prizes paid to Players) are kept in accounts separate from business accounts; and arrangements have been made to ensure assets in the customer accounts are distributed to customers in the event of insolvency. This corresponds to a ‘medium’ level of protection as defined by the Gambling Commission. You can get more information from the Gambling Commission’s website at https://www.gamblingcommission.gov.uk/for-the-public/Your-rights/Protection-of-customer-funds.aspx
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1.1. The terms and conditions below shall be effective from January 1 2023 and supersede any previous versions. They set out the rules for each of the Lottery Draws and any related promotions, collectively known as the “Scottish Children’s Lottery” or “Lottery”. All entries into, and participation in, the Scottish Children’s Lottery are governed by these terms and conditions.
1.2. The Scottish Children’s Lottery supports the Scottish Charitable Incorporated Organisation (SCIO) Scottish Children’s Lottery Trust (registered number SCO46177) through a society lottery licence. (“the Charity”). The Charity is regulated by the Office of the Scottish Charity Regulator (“OSCR”).
1.3. The Charity has appointed MBC ELM Limited (registered number SC513712)(“us”) to promote and manage its Lottery. We are regulated and licensed as an external lottery manager by the UK’s Gambling Commission (www.gamblingcommission.gov.uk) with licence number: 045374-R-324694-005 and 045374-N-329306-001. Our Gambling Commission Account number is 45374.
1.4. The Charity will donate at least 20% of ticket sales for its Lottery to Good Causes connected to its own purposes.
1.5. The Charity is licensed by the UK’s Gambling Commission to operate their society Lottery under the Gambling Act 2005. The Charity is an independent organisation, and you can read more about it and the Good Causes it supports on our websites: www.scottishchildrenslottery.com/goodcauses. The Charity decides for itself which Good Causes to donate money to from its Lottery ticket sales.
1.6. We will post the current terms and conditions on our websites, along with the rules or conditions applicable to entry for the Lottery, Raffle, Always In and other promotions (subject to specific promotional terms and conditions).
1.7. We may change these terms and conditions from time to time. The updated terms and conditions will be published on our websites at least 14 days in advance of the change(s) coming into effect. If you are an online customer, we will notify you via your provided email address at least 14 days in advance of the change(s) coming into effect.
2.1. Any words within these terms and conditions that start with a capital letter shall have the following meanings:
“Always In” means a separate subscription product offered by the Scottish Children’s Lottery. Specific game rules relating to this product are available at alwaysinlottery.com;
“Annual Draw” means the draw that takes place on the 3rd Saturday of December Entries cost £2. The result of the Annual Draw will be published within 1 week of the draw taking place.
“Ball Machine” means the ball machine that we may use for the Lottery Draw, as described in clause 9.11;
“Bank Holiday” means a day when banks in England or Scotland are generally closed for business;
“Bonus Ball” means the number drawn in addition to the 5 (five) Main Numbers;
“Certified RNG” is a Random Number Generator (RNG) that may be used to generate the winning numbers for the Lottery draw. Our RNG was certified by a Gambling Commission approved test house to be generating outputs that are random, unpredictable and not reproducible.
“Charity” means a Scottish Charitable Incorporated Organisation (SCIO) licensed and regulated by the Office of the Scottish Charity Regulator (“OSCR”). They are also licensed by the UK’s Gambling Commission to operate and promote a society lottery under the brand name Scottish Children’s Lottery;
“Computer System” means the software and infrastructure we use to operate the Lottery;
“Direct Debit” means a recurring, scheduled payment from your Registered Payment Method for entry into multiple draws;
“Direct Debit Guarantee Scheme” means the scheme operated by banks and building societies, that protects you in the rare event that there is an error in the payment of your Direct Debit;
“Draw Lockdown” refers to the time at which it is no longer possible to buy a Ticket for that night’s Lottery. The Draw Lockdown is 10pm on the draw night;
“Excluded Person” means a person who does not meet the eligibility criteria set out in clause 3 and who falls within any of the categories set out in clauses 5 and 11, together with such other persons (or category of persons) as we, a relevant Charity and/or the Gambling Commission may specify or agree from time to time;
“Free Ticket” means a free Ticket that we may offer to Players during a promotion from time to time when the terms of the promotion is met (for example, buy £x worth of Tickets and get a free Line);
“Funds” means the value of the money held in your online Player Account that is available to use to purchase a Ticket
“Good Causes” means projects aimed at the alleviation of child poverty and hardship in Scotland;
“Jackpot” or “Jackpot Prize” means the top prize in any Lottery;
“Line” means each individual selection of 5 (five) numbers entered into a Lottery;
“Lottery” means the society lottery operated and promoted by a Charity, and comprising any or all of the following: the Lottery Draw or other lotteries offered from time to time;
“Lottery Draw” means the lottery draws conducted by The Scottish Children’s Lottery;
“Monthly Jackpot Draw” is a draw held on the last Saturday of each month at 10pm for all subscriber customers. All numbers must be matched in this game to win the Jackpot prize. Tickets cost £1.50.The first Monthly Draw takes place on 28 January 2023.
“Player” means a person who enters a Lottery and meets the eligibility criteria set out in clause 3 and in the case of a syndicate, means the person who buys the ticket on behalf of the syndicate;
“Player Account” means the online account you set up with us when you register as a Player, and that is described in clause 6;
“Prize” means the prize monies, non-cash prizes, Annual Draw entry prize or Second Chance Raffle entry prize that you could win in a Lottery, Raffle, Scratchcard or any other competitions we may hold from time to time;
“Prize Capping” means the process that we may use in order to limit the total value of cash Prizes in a single Lottery Draw to £100,000, or that of the total Jackpot Prize pool to £50,000 in a single Lottery Draw when more than one Player has matched the Jackpot Winning Numbers;
“Raffle” refers to any free/bonus raffles (promoted by MBC ELM Limited) that we may hold from time to time;
“Raffle Draw” means the draw that takes place for all eligible Raffle entries;
“Registered Payment Method” means debit card you use to buy an online Ticket, or the bank or building society account held in your name from which you set up a Direct Debit into your online Player Account;
“Scratchcard” means a lottery card offered for sale in participating Scottish Children’s Lottery retailers offering the chance to win a prize up to £25,000 for a set price detailed on the card;
“Second Chance Friday Raffle” is a free to enter raffle draw. Customers who match 2 numbers or the bonus ball in any preceding Monday or Thursday draw online will be entered into this free raffle which takes place every Friday. There is one free entry per customer for each qualifying winning line. The prize pot will be a minimum of £100 weekly. Prizes will be as advertised on our website and drawn at random. Winning customers will be emailed and their prize, and the mechanic to claim if any, paid to their bank account within 14 days.
“Subscription Player” means a Player who pays for a Lottery Ticket using a Direct Debit or recurring debit card payment facility on a continuous basis;
“Ticket” means the electronic ticket allocated to a Player by our Computer System that bears the numbers entered into the Lottery for that Player;
“Winning Number” means each of the five numbers between 1(one) and 49 inclusive, drawn at random in the Lottery Draw, before a Bonus Number is drawn.
In addition,
“us” / “we” / “our” refers to MBC ELM Limited
“you” /”your” refers to a Player.
3.1. To enter the Lottery and to be eligible to win a Prize, you:
3.1.1. must be 18 years of age or over (please note that underage gambling is an offence);
3.1.2. must be a resident of Great Britain;
3.1.3. must have a Player Account with us if you are participating online;
3.1.4. must have successfully passed our age and identity verification process as required by law, which may include providing proof that you are aged 18 or over;
3.1.5. must comply with these terms and conditions and any other rules of the Lottery notified by us;
3.1.6. must not be an Excluded Person.
3.2. A syndicate may enter the Lottery. If participating online, one Player within the syndicate needs to have an online Player Account in order to buy Ticket(s) on behalf of the syndicate. We are not responsible for management of a syndicate. It is the responsibility of each member of a syndicate to ensure that they agree rules for management and operation of the syndicate with the other members. We have provided a sample syndicate agreement on our website (www.scottishchildrenslottery.com/syndicates) that you may adapt to suit your own needs if you are in a syndicate. If you buy a Ticket on behalf of a syndicate, it is your responsibility (not ours) to ensure no syndicate member is an Excluded Person.
4.1. All entry instructions communicated by us and that are available on our website shall form part of the terms and conditions of a Lottery or Raffle.
4.2. When you buy a Ticket, you acknowledge and agree that:
4.2.1. you will be entered into a Lottery, promoted by the Charity on the date of the Lottery for which the Ticket is valid;
4.2.2. a minimum of 20% of the Ticket price will go towards Good Causes; and
4.2.3. any misrepresentation of fact as to your eligibility, whether intentional or unintentional, will make you an Excluded Person and ineligible to win a Prize.
4.3. You agree to be bound by these terms and conditions, all rules and conditions on our website for entry to a Lottery Draw, Raffle or promotion, any applicable sections of The Gambling Act 2005 and any relevant regulations made under it from time to time. If you have not complied with the relevant rules, terms and conditions, we will not be liable for any loss or damage you suffer. This includes the loss of opportunity to enter a Lottery or Raffle and/or right to receive a Prize.
4.4. We will have sole discretion as to whether to accept any entry to the Lottery and pay out a Prize. We may refuse any entry to the Lottery or withhold any Prize if we have reasonable grounds to believe that any applicable terms and conditions have been breached. In exercising our discretion under this clause 4.4, we will rely on our own logs and records, and our decision will be final and binding.
5.1. Excluded Persons are not eligible to participate in the Lottery or to receive any Prizes.
5.2. We treat the following persons as Excluded Persons, and therefore, not eligible to participate in the Lottery:
5.3. We reserve the right to exclude any Player from the Lottery when required by any relevant authorities or if we believe, in our sole discretion, that the Player may be using technology to gain an unfair advantage over other Players of the Lottery.
5.4. By participating in the Lottery, you warrant that you are not an Excluded Person.
6.1. To participate in the Lottery online, you need to have a Player Account. You may apply to set up a Player Account by successfully completing our online registration or by contacting our Customer Service team (www.scottishchildrenslottery.com/contact-us) The security of your Player Account is important to us. It is your responsibility to keep your login details secure. If you suspect or know that someone else has had unauthorised access to your Player Account, you must tell us promptly and change your user ID and/or password. If you forget your password, you must follow the instructions on our website in order to obtain a new password.
6.2. You must tell us your name, date of birth, address, telephone number and email address before we can complete the setup of your Player Account.
6.3. Once your Player Account has been successfully set up, you can then proceed to setup your Registered Payment Method (debit card or direct debit), make a deposit for the immediate purchase of lottery tickets.
6.4. We may contact you in order to perform a manual verification. We will require a copy of one document from each of Group A and Group B below, to be sent to us by email or by post. The same document cannot be used to satisfy requirements from both Group A and B. If you have changed your name recently, you are also required to send us a copy of a document from Group C.
Group A – The following documents can be used as proof of ID and age:
Group B – The following documents can be used for proof of address:
Group C – The following document can be used as Proof of Name Change (in addition to Group A and B, if applicable):
You must send us the requested documents to allow us to verify you. If we are not able to successfully verify you, your account will be suspended. We may have to cancel your direct debit subscriptions, refund any ticket purchase and void any winnings.
If we subsequently discover that you were not, or are no longer, eligible to open a Player Account, we reserve the right to suspend or terminate that Player Account.
6.5. You will be able to deposit funds into your player account during the ticket purchase process for the purchase of lottery tickets.
6.6. The maximum balance that may be held in your online player account is £100. If you exceed this we will look to return any excess to you.
6.7. We may monitor the value of deposits made to your account. For your own safety and to encourage you to gamble responsibly, we may impose limits on how much you can spend on your account. We will always tell you if you have reached the limit.
6.8. Winnings of over £5 will be sent to your bank account within 14 days.Winnings of under £5 will be credited to your player account and can be withdrawn by you or used by you to buy more draw tickets
6.9. Payments for tickets and withdrawal requests can only be made via your Registered Payment Method. Minimum deposit and withdrawal limits may apply; please refer to the deposit and withdrawal page for details. If your Registered Payment Method is a jointly owned bank account or joint debit card, you accept that all payments that we make to you from your Player Account will be paid to that joint account or card. If your Registered Payment Method is a debit card, it can only be used on one Player Account and it must not have been reported as lost or stolen. If you believe your card is lost or stolen and you wish to use a replacement card as your new Registered Payment Method, or you wish to change your Registered Payment Method while there are Funds or pending Tickets in your Player Account, you should contact our Customer Service team (www.scottishchildrenslottery.com/contact-us). We may require you to withdraw any existing Funds and wait for any pending Tickets to be completed before updating your Registered Payment Method. We may need to perform further checks to verify the ownership of the new Registered Payment Method before accepting it, and we reserve the right to do so.
6.10. If your card expires, you will be able to update your Player Account with the new card information online or by calling Customer Service
6.11. If you tell your bank or building society that your Registered Payment Method has been used, without your authorisation, to make a payment into your Player Account, and they ask us to return the payment to your Registered Payment Method, we will suspend your Player Account and investigate the matter. If we have to return a payment to your Registered Payment Method under this clause, and doing so would cause the balance on your Player Account to fall below zero, we will seek to recover the debt from you.
6.12. If you set up a Direct Debit, you will be bound by the terms of the Direct Debit Scheme and the Direct Debit Guarantee Scheme. You can find more details here.
6.13. If you are a Subscription Player, we must receive payment for a Ticket before the Lottery Draw. This means that if a Direct Debit or other recurring payment is recalled or rejected by your bank, any ticket associated with the failed payment will be withdrawn from the applicable Lottery Draw and will not be eligible for any Prizes in any subsequent Lottery Draw associated with that ticket. If we have to return a payment to your Registered Payment Method under this clause, and doing so would cause the balance on your Player Account to fall below zero, we may seek to recover the debt from you.
6.14. Balance in your account consist of the following three categories:
6.14.1. Cash – this refers to funds historically deposited by you and cash prizes deposited by us into your account.
6.14.2. Bonus – this refers to promotional bonuses we offered to you which you can use to purchase tickets.
6.14.3. Subscription Funds – this refers to funds collected from your bank account via Direct Debit or debit card according to your subscription(s). These funds are ring-fenced and can only be used by the system to purchase subscription tickets.
6.15. We will also apply payments from your account in a particular order. When you hold Bonus Funds in your account, these are spent first. After that, we take payments from any Funds in the ‘cash’ balance. The cash balance is made up of payments deposited from your Registered Payment Method and cash-equivalent payments from Prizes. Subscription payments and free Fast Pick tickets are spent separately.
6.16. You can close your Player Account at any time.
6.17. If you wish to suspend or delete a Direct Debit subscription, you can do so by contacting us. If you decide to delete your Direct Debit subscription, you should also contact your bank to ensure that the cancellation request has been received. All Lottery Ticket(s) purchased and all subscription payment(s) collected before you suspend or delete your Direct Debit subscription will remain valid. The system will continue to purchase tickets according to your subscription(s) until all subscription funds previously collected are exhausted. We will stop collecting Direct Debit payments at this point, and you will not be entered into any subsequent unpaid for Lottery Draws.
6.18. If you win a Prize, we will do one of the following:
6.18.1.1. prize money of over £5 and under£2,000 and under will be paid into your bank account automatically, Prize money of less than £5 will be paid into your player account unless you cannot access this in which case we will pay such prizes directly to your bank.
6.18.1.2. prize money of over £2,000 will be paid into your bank account after a successful due diligence verification (for which you will be required to send us a copy of the documents in clause 6.4).
7.1. Apart from participating online, you can also purchase Lottery tickets, including Scratchcards at one of our retail locations.
7.2. Tickets can be paid with the corresponding payment methods deemed acceptable by the retail location.
7.3. You may be asked to provide proof of identity and that you are aged 18 or over prior to purchasing a ticket or claiming a prize.
7.4. For draw tickets, it is your responsibility to check that the selection of numbers and draws are correct, and for all tickets including Scratchcards to keep tickets safe and in good condition.
7.5. The ticket issued is the only valid proof of your number selection(s) for claiming a prize. We accept no responsibility for lost, stolen, damaged or defaced tickets, and have the right to refuse a prize claim in such circumstances.
8.1. We will only allow cancellation of a Ticket under exceptional circumstances (such as self-exclusion after you have bought a Ticket, or if some material features of the Lottery are changed). Except in the case of self-exclusion under clause 11, any cancellation or reversal will need to be completed at least 72 hours before the Lottery Draw for the relevant Lottery.
8.2. If you bought a Ticket in advance of a Lottery Draw that is then subject to change(s) in these terms and conditions, but prior to us notifying you of the change(s), you may request a refund of your ticket. You must send us an email request for refund from your registered email address at least 72 hours in advance of the affected Lottery Draw, subject to the limitations stated in clause 12. You acknowledge that if we accept your application for a refund, we will withdraw your ticket from the applicable Lottery Draw and you will not be eligible for any Prizes in any subsequent Lottery Draw associated with that ticket.
8.3. For the avoidance of doubt, if you don’t like the numbers selected for you in a Fast Pick Ticket you are not entitled to cancel the Ticket.
THE LOTTERY DRAW, RAFFLES AND PRIZES
9.1. You can enter a Lottery Draw either by buying a Ticket at one of our retail locations, or by purchasing an online Ticket on our website, mobile site, mobile app with your online Player Account, or by phoning Customer Service (www.scottishchildrenslottery.com/contact). Tickets cost £1 per Line.
9.2. To select numbers for each line of the lottery ticket, you must either choose 5 (five) different numbers between 1 (one) and 49 (forty-nine) inclusive, or use Fast Pick to automatically select the numbers for you.
9.3. Once you have selected the numbers of all lines you wish to purchase in a ticket, you can then select the number of week(s) and draw day(s) you wish to enter using the same ticket (with the same selected number of lines and lottery numbers). For online tickets, follow the instructions on the screen to complete the purchase; for retail tickets, follow the instruction from the retailer.
9.4. It is your responsibility to check that your lottery number selections (except in the case of a Fast Pick Ticket) and the number of draws are correct. Online customers can review this information after the ticket purchase by clicking the ‘Lottery History’ link under the ‘My Tickets’ section in your Player Account.
9.5. A Ticket will be valid only for the Lottery Draw(s) to be held on the date(s) shown on your Ticket. If you are a Subscription Player, we will enter you into the Lottery Draw on a continuous basis, unless you cancel your Direct Debit or recurring card payment (in which case we will continue to enter you into the Lottery Draw until all subscription funds previously collected are exhausted).
9.6. The maximum amount per purchase is £100. This is also the maximum customer monthly spend limit unless you or we have set this lower. You can decrease this limit by contacting us.
9.7. You may buy a Ticket up until the Draw Lockdown on the date of a Lottery Draw, which is 10:00pm on the respective draw day. After this time, sales will be closed for that day’s Lottery Draw and you will only be able to buy a Ticket for a future Lottery Draw. Whilst we will try to ensure that the time of the Draw Lockdown is consistent from week to week, there may be exceptional circumstances when we have to change a Draw Lockdown. It is your responsibility to ensure you buy your Ticket in plenty of time and we will not be responsible for loss of opportunity to enter a Lottery Draw if the time of the Draw Lockdown is changed.
9.8. We will display the name of the participating Charity that will benefit from any particular Lottery Draw on our website, and the Charity’s name will also be on the Ticket receipt displayed on screen after you buy a Ticket. Ticket receipts for more than one Lottery Draw will clearly display the date of all Lottery Draws and the relevant Charity for each Lottery Draw.
9.9. We reserve the right to hold the Lottery Draw on an alternative date if the normal Lottery Draw date falls on a Bank Holiday. We will notify any customer who has purchased ticket(s) of the affected draw via email. Any such change will also be posted on our website. We also reserve the right to re-schedule or cancel the Lottery Draw, or to offer the alternative solution set out in clause 9.15 if circumstances arise, or if the normal Lottery Draw date falls, on any other day we deem, in our absolute discretion, unsuitable for holding a Lottery Draw.
9.10. We will publish the results of each Lottery Draw on our website. A Prize shall only be awarded to a winning Ticket that has the Winning Numbers recorded at the Lottery Draw itself. We will automatically notify online Players via their registered email address if they have won a Prize.
9.11. In the Lottery Draw, 5 (five) Winning Numbers will be drawn at random The Bonus Number will be drawn after all five Winning Numbers have been drawn.
9.12. You may only claim one Prize in respect of each Line per Draw.
9.13. From time to time, we may, at our absolute discretion, increase the prize amount for a Lottery Draw (up to the limit permitted by law), which will be announced on our website ahead of the draw. Under the Gambling Act 2005, no winner is entitled to receive more than £25,000 or 10% of total Ticket sales for any one winning line, whichever is greater.
9.14. The Lottery Draw will be conducted by MBC ELM Limited, who will record the Winning Numbers and Bonus Number. If MBC ELM Limited observes or suspects any irregularity or failure in the procedure, the Lottery Draw will be stopped, declared null and void, and a new Lottery Draw will take place.
9.15. We will use a Ball Machine or we will use a Certified RNG to generate the winning numbers for the Lottery draw. The Certified RNG was certified by a Gambling Commission approved test house to be generating outputs that are random, unpredictable and not reproducible. The draw result for the standard game will be used to determine the equivalent Always In draw where applicable.
9.16. Subject to relevant clauses entries are final and, once completed, cannot be cancelled, reversed or refunded.
9.17. Subject to this clause 9, Prizes paid to the holders of Tickets with Winning Numbers on Mondays and Thursdays will normally be as follows:
9.17.1. If the Bonus Ball is matched on your Ticket, you will be entered into the next available Second Chance Friday Raffle. There is a minimum prize pot of £100 cash – actual prizes will be advertised on our website.
9.17.2. If 2 (two) Main Numbers are matched on your Ticket, you will be entered into the next available Second Chance Friday Raffle/ There is a minimum prize pot of £1000 cash – actual prizes will be advertised on our website.
9.17.3. If 3 (three) of the Main Numbers are matched on your Ticket, you will win one prize of £25.9.17.3. If 4 (four) of the Main Numbers are matched on your Ticket, you will win one Prize of £250;
9.17.4. If 4 (four) of the Main Numbers and the Bonus Ball are matched on your Ticket, you will win one Prize of £2,000;
9.17.5. If 5 (five) of the Main Numbers are matched on your Ticket, unless clause 9.13 applies, you will win a Prize up to a maximum of £25,000. Where there are multiple winners of the Jackpot, we will impose Prize Capping of £50,000 on the Jackpot Prize pool. For example, if there are 2 or less winners of the Jackpot, each winner will receive £25,000 according to the prize table. However, if there are 5 winners of the Jackpot, each winner will have an equal share of the £50,000 Jackpot Prize pool and receive £10,000 each.
Standard Game - Mondays and Thursdays 10pm (ticket cost £1)
|
Tier |
Numbers matched |
Prize |
Odds of winning |
|
1 |
5 Main Numbers (Jackpot) |
£25,000 |
1 in 1,906,884 |
|
2 |
4 Main Numbers + Bonus Ball |
£2,000 |
1 in 381,377 |
|
3 |
4 Main Numbers |
£250 |
1 in 8,869 |
|
4 |
3 Main Numbers |
£25 |
1 in 202 |
|
5 |
2 Main Numbers |
One free entry Second |
1 in 14 |
|
6 |
Bonus Ball |
One free entry Second |
1 in 10 |
Approximate overall odds of winning a cash prize or entry into our Second Chance Friday Raffle: 1 in 6. Odds of winning a cash prize excluding the Second Chance Friday Raffle is 1 in 198.
Monthly Jackpot Draw – All subscriber players. Last Saturday monthly (Ticket Cost £1.50)
|
Tier |
Numbers matched |
Prize |
Odds of winning |
|
1 |
5 Main Numbers (Jackpot) |
£25,000 |
1 in 1,906,884 |
Odds of winning a cash prize in the Monthly Draw are 1 in 1,906,884.
Annual Draw – all subscriber players. Third Saturday in December at 10pm (ticket cost £2)
|
Tier |
Numbers matched |
Prize |
Odds of winning |
|
1 |
5 Main Numbers (Jackpot) |
£25,000 |
1 in 1,906,884 |
|
2 |
4 Main Numbers + Bonus Ball |
£2,000 |
1 in 381,377 |
|
3 |
4 Main Numbers |
£250 |
1 in 8,869 |
|
4 |
3 Main Numbers |
£25 |
1 in 202 |
Approximate overall odds of winning a cash prize in our Annual Draw is 1 in 198.
9.18. A Prize Capping of £100,000 will also be imposed on the total prize amount (including all winning categories) in the Annual Draw. In such circumstances, we may reduce all prize categories in proportion so as to bring the total Prize payout to a maximum of £100,000 for any single Lottery Draw.
9.19.. Where prize capping takes place, we reserve the right to cancel tier 3, 4, 5 and 6 prizes and to reduce jackpot payouts per player to ensure the cap is not exceeded
RAFFLES
9.20. We may promote free/bonus Raffles from time to time. These free/bonus Raffles will be separate from the Lottery Draw, and we will publish the rules for each Raffle on our website.
9.21. We reserve the right to close a free/bonus Raffle without notice or compensation if it is subject to complaint by a Player, law enforcement agency or the Gambling Commission, or if there is any issue over its integrity.
9.22. For all Raffles, the result logged in our Computer System will be deemed to be the final result. If the images displayed on your screen don’t match our Computer System’s records, we will treat this as a display error and the result on our Computer System will be the final result. In the event of a system error, MBC ELM’s decision on the validity of any prize will be final.
PRIZES
9.23 We may change the Prize sums paid to Players where we are required to do so by law, regulation or if the Gambling Commission tells us to do so. We will endeavour to notify you if it is possible and permitted by the authorities. Prizes will be rounded up to the nearest pound if required.
SCRATCHCARDS
9.24. We may offer Scratchcards for sale in participating retailers.
9.25. To be eligible to buy a scratchcard, you must meet the eligibility detailed in section 3.
9.26. The price of each ticket is clearly marked on the card along with the maximum prize that can be won.
9.27. It is the player’s responsibility to check that any scratchcard purchased is valid at the time of purchase. For instance, checking that the game has not expired and that the card has not been defaced or tampered with in any way. If you are in any doubt as to a card’s validity prior to purchase, please call us on 0330 123 3951.
9.28. Each ticket is valid until the expiry date shown on the back of the card and all prizes must be claimed by 180 days after the expiry date.
9.29. Players are responsible for ensuring that they are paid the correct amount by the retailer or in the case of prizes over £50, by Scottish Children’s Lottery.
9.30. Scottish Children’s Lottery may publish details of large prizes won over £50 in any scratchcard lottery so that customers can see what prizes still remain to be collected prior to the game’s expiry. We may also publish the name of the shop that a large prize was won at. We will not publish your details as a winner unless we receive your permission.
9.31. In the case of lost or damaged tickets, Scottish Children’s Lottery’s decision regarding payout will be final.
9.32. Each game has an individual set of game rules that can be found at www.scottishchildrenslottery.com .
9.33. Each set of game rules shows the amount of winning cards by prize type.
9.34. In the event of a printing error, we reserve the right to refund your stake rather than payout the prize. In determining whether a printing error has occurred, we will refer to the game rules. The Scottish Children’s Lottery’s decision will be final in this regard.
9.35. Details of each individual game offered for sale including game rules and jackpot prizes paid out can be found at www.scottishchildrenslottery.com
9.36. For help in determining if your card is a winner, you are advised to call 0330 123 3951
9.37. Note we do not sell scratchcards door to door or outside of our participating retailers. If you are approached by someone offering to sell you a scratchcard outside of a participating retailer, then please call us on 0330 123 3951 for advice.
ANNUAL DRAW
9.38 The Annual Draw costs £2 per ticket and subject to prize capping, prizes paid to the holders of Tickets with Winning Numbers in the Annual Draw will normally be as follows:
9.38.1 If 3 (three) of the Main Numbers are matched on your Ticket, you will win one Prize of £25;
9.38.2 If 4 (four) of the Main Numbers are matched on your Ticket, you will win one Prize of £250;
9.38.3 If 4 (four) of the Main Numbers and the Bonus Ball are matched on your Ticket, you will win one Prize of £2,000;
9.38.4 If 5 (five) of the Main Numbers are matched on your Ticket, you will win a Prize up to a maximum of £25,000. Where there are multiple winners of the Jackpot, we will impose Prize Capping of £100,000 on the Jackpot Prize pool. For example, if there are 4 or less winners of the Jackpot, each winner will receive £25,000 according to the prize table. However, if there are 5 winners of the Jackpot, each winner will have an equal share of the £50,000 Jackpot Prize pool and receive £20,000 each. Different prize capping applies to the standard Monday and Thursday games.
9.39 In cases where Prize Capping has to be imposed on a particular draw, we reserve the right to cancel Prize Tier 4, 5 or 6 prizes.
9.40 The Annual Draw will be held on the third Saturday in December each year unless otherwise advertised. The result will be published within 1 week of the draw taking place. All Annual Draw tickets purchased on or before the 7th of December in any year count towards that year’s Annual Draw. All Annual Draw tickets purchased or won on or after the 8th of December in any year will count towards the following year’s Annual Draw. This is to allow us to ensure each customer can be notified of their ticket details before the Annual Draw date where appropriate
9.41 The exact date of future Annual Draw and will be as advertised on our website.
.9.42 Winners will be notified and subject to relevant clauses will be paid to your bank account.
9.43 We may promote free/bonus Raffles from time to time. These free/bonus Raffles will be separate from the Lottery Draw, and we will publish the rules for each Raffle on our website.
9.44 We reserve the right to close a free/bonus Raffle without notice or compensation if it is subject to complaint by a Player, law enforcement agency or the Gambling Commission, or if there is any issue over its integrity.
DIRECT DEBIT SUBSCRIPTION CUSTOMERS
9.45 All subscription customers will be entered into each Monthly Jackpot and Annual Draw from their subscription. Numbers entered will match those on their subscription line(s).
9.46 Subscription customers who pay by Direct Debit will have a minimum of one Annual Draw entry each year.
9.47 Additional Annual Draw entries may be purchased for any subscription customer who pays by Direct Debit with any excess subscription balance built up over time.
9.48 If a subscription customer who pays by Direct Debit does not hold a sufficient subscription balance after making a first payment, then the purchase of the Monthly or Annual Draw tickets will be funded by MBC ELM Limited.
9.49 Automatic purchase of Annual Draw or Monthly Jackpot draw tickets will not be made from any non-subscription wallet balance you may hold with us whether from a deposit, free credit or prize win.
9.50 If you do not want to enter the Annual Draw or Monthly Draws, please contact us and we reduce your future monthly subscription price accordingly.
10.1. For online customers:
10.1.1. winnings over £5 and up to £2,000 will be paid into your bank account.
10.1.2. If your winning is more than £2,000, we mayrequest documentation from you (as stated in clause 6.4) in order to perform due diligence verification, and when satisfactory, we will make a payment into your bank account.
10.2. For retail customers:
10.2.1. Prizes up to and including £50 per draw can be claimed at any participating retail location.
10.2.2. Prizes of £51 to £1,999 per draw can be claimed by posting the following items to our Customer Service team:
10.2.3. Prizes of £2,000 and above (up to £25,000) can be claimed by first contacting Customer Service on 0330 123 3951 in the first instance to confirm the win, and by posting the following items to our Customer Service team (Recorded Delivery is strongly recommended):
10.3. Where we pay a Prize to an Excluded Person, or otherwise pay a Prize in error, the Prize or any payment made in error must be returned immediately to us.
10.4. We will use our reasonable endeavours to make the Prize payment to you within fourteen days of receiving the requested documentations from you in order to perform due diligence verification. You must claim a Prize no later than 6pm on the 180th day after the date of the relevant Lottery Draw. If you don’t claim a Prize within this period, it will be forfeited, and the Prize will be returned to the Charity for distribution to its Good Causes.
10.5. If you win a Prize, it is your responsibility to pay any and all taxes due in respect of that Prize.
11.1. At Scottish Children’s Lottery, we provide you with a variety of facilities to help you stay in control and play responsibly. Online facilities include Deposit Limit, Spending Limit, Self-Exclusion and Account Closure. To access and find out more about these facilities, click the link ‘Play Responsibly’ at the bottom of our website.
11.2. Retail and Always In customers can also apply for Self-Exclusion by completing the Customer Self-Exclusion Agreement available at our retail locations or by contacting our Customer Service team on 0330 123 3951. If you are self-excluded, we will also block you from using any other online product we offer including Always IN by making regular checks of our database.
11.3. The use of these facilities involves a joint commitment between you and us. We will take all reasonable steps to prevent you from gambling beyond any limits or restrictions that are set within your account. At the same time, you must not attempt to circumvent those limits or restrictions. We shall not be liable to any damages caused by your circumvention, or to return any deposits, winnings, or other funds in respect of such activity.
11.4. After self-excluding from our site, we also advise that you self-exclude from any other gambling operators where you hold accounts. Also, there is website filtering software to prevent you from accessing gambling websites from your personal computer. These include: GamBlock , Net Nanny , Optenet PC , Betfiler , Gamstop .
11.5. We may also impose online operator exclusion, time-out, deposit and spending limits if we think it is necessary to help you stay in control. If we do this, we will tell you what and when measures are put into place.
12.1. Subject to clause 12.2, our liability to you shall be limited to the amount of any Prize or refund that you may have become entitled to under these terms and conditions. We shall not be liable for any loss other than our failure to pay out a Prize or a refund you are entitled to. In particular, neither we nor the Charity shall be liable to you for any loss or damage you suffer because of:
12.1.1. any failures, errors or delays in our Computer System, any postal or printing services, or electronic banking services used by us or you from time to time;
12.1.2. incorrect or misuse of our website, mobile site, mobile application, or Customer Service centre;
12.1.3. retailer error or incorrect or misuse of our retail terminal;
12.1.4. any event that is beyond our, or the Charity’s reasonable control (such as fire, flood, power failure, war, failure of telecommunications services or act of government);
12.1.5. your failure to meet your obligations set out in clause 6;
12.1.6. your entry into the Lottery, or any act, omission or event that prevents you from entering the Lottery;
12.1.7. the withdrawal or cancellation of a Lottery;
12.1.8. your failure to keep your contact details updated under clause 15.11; or
12.1.9. a negligent act or omission by you.
12.2. Nothing in these terms and conditions shall exclude or limit our liability:
12.2.1. for death or personal injury resulting from our negligence; or
12.2.2. for fraud or fraudulent misrepresentation; or
12.2.3. where it can’t be excluded or limited by law.
12.3. We are not liable in contract, delict or tort (including but not limited to negligence), or otherwise in connection with the Lottery for:
12.3.1. loss of profits, business or anticipated savings or loss of data;
12.3.2. any special or indirect or consequential losses; or
12.3.3. any loss of goodwill or reputation.
12.4. By requesting self-exclusion under clause 11, you are entering an agreement with us. If you breach the self-exclusion agreement by circumventing our measures to stop you from purchasing tickets online or at our retail locations, we shall not be liable to you or any third party in respect of any breach by you of that agreement giving rise to loss, and we are under no obligation to compensate any loss or damage caused by your action or breach, or to return any deposits, winnings, or other funds in respect of your action or your breach.
12.5. We exclude all warranties, conditions and guarantees relating to the Lottery, whether express or implied by law, to the maximum extent permitted by law.
12.6. The Lottery is provided on an “as is” and “as available” basis and we make no representations or endorsements of any kind. We do not guarantee that our website, telephone system, broadcast or live transmission of the Lottery Draw will be uninterrupted or error-free. If we need to carry out maintenance work to upgrade or update our Computer System, we may need to suspend the provision of the Lottery.
12.7. We reserve the right to suspend or close a Player Account, or refuse to set up a Player Account. We also reserve the right to refuse selling tickets to someone at our retail locations. This is at our absolute discretion and we do not have to disclose our reasons. If we close your Player Account, we will return all monies held in the account to the Registered Payment Method within seven (7) working days, unless clause 15.6 applies.
12.8. If you visit any websites via hyperlinks provided on our website, all transactions made on those websites are conducted entirely at your own risk.
13.1. You agree to fully indemnify us in respect of all liabilities, claims, actions, damages, expenses, demands or costs incurred by or awarded against us, due to your negligent conduct, omission or misuse of our website, your Player Account or at our retail locations. Nothing contained in these terms and conditions shall affect your statutory rights.
14.1. If you have a complaint or if you are unhappy about any aspect of the Lottery, or if you want a copy of our complaints procedure you should contact our Customer Service team (www.scottishchildrenslottery.com/contact-us) .
14.2. If you are not satisfied with the proposed resolution of a complaint through our complaints procedure, then if the dispute meets the criteria detailed in the Gambling Commission’s Code of Practice, you may be able to refer your complaint to an independent adjudicator for further investigation and review. This independent adjudicator is called the Independent Betting Adjudication Service (IBAS), and specialises in the resolution of gaming disputes. They will consider your complaint totally impartially and we are bound by their decision. Complaints/disputes can be pursued with IBAS for up to 12 months following the date at which all attempts to resolve the dispute with us has failed.
Independent Betting Adjudication Service, PO Box 62639, London, EC3P 3AS
Telephone: 020 7347 5883
E mail: adjudication@ibas-uk.co.uk
Website: www.ibas-uk.com
15.1. Scots law applies to these terms and conditions, and the Scottish courts will decide the outcome of any litigation arising between you and us.
15.2. All intellectual property rights generated from the operation of the Lottery shall belong to us or our licensors. Copyright, trademarks and other intellectual property rights, including without limitation, copyright, trademarks, the underlying software, the design, graphics, layout, look and feel and structure of our website and social media sites or on other promotional material for the Lottery, database rights, design rights, domain names and rights to goodwill and/or to sue for passing off, belong to us or our licensors. You are permitted to use this material and content only as expressly authorised by us or our licensors. You agree to take all steps (at our cost) to vest in us any intellectual property that you create in the course of entering the Lottery, or posting material on our website or social media sites.
15.3. You acknowledge and agree that the material and content contained within our website is made available for your personal, non-commercial use. You are not permitted any other use of such material and content. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, tamper with or create derivative works of such material and content.
15.4. We will store, manage and use all information you provide to us for the purposes of the Lottery in accordance with current Data Protection legislation and also with the privacy policy posted on our website (www.scottishchildrenslottery.com/privacy-policy). Our privacy policy forms part of these terms and conditions.
15.5. If you wish to be removed from our online mailing list, you should
15.5.1. click on the unsubscribe link shown on all our e-mails, or
15.5.2. change your ‘Notification Preferences’ within ‘Personal Details’ in your Player Account, or
15.5.3. contact our Customer Service team (www.scottishchildrenslottery.com/contact-us).
15.6. If you do not transact on your Player Account for a period of twelve months, your Player Account will be classed as dormant. We will e-mail you if your Player Account is likely to become dormant to tell you what you need to do in order to prevent this happening. If you take no action following the period specified in our correspondence with you, we reserve the right to close your Player Account and return the balance to you using the last known payment method on your account.
15.7. You acknowledge that we may want to carry out publicity activity relating to Players and Prizes. Unless we are required to do so by law, we will only disclose information about you or your Prize with your consent (or in the case of a syndicate, the consent of each Player).
15.8. We may terminate, vary or suspend the provision of the Lottery, or access to your Player Account without prior notice:
15.8.1. on breach of these Terms and Conditions or the relevant Lottery rules; or
15.8.2. if we stop managing the Lottery;
15.8.3. where we are required by law to do so; or
15.8.4. for any other reason at our sole discretion (always acting reasonably).
15.9. On termination of your Player Account or the Lottery, we will return your Funds to your Registered Payment Method. In the event that a refund cannot be made, the provisions made in clause 15.6 will apply.
15.10. The Charities may change from time to time. It is our responsibility to add charities to the Scottish Children’s Lottery, or to remove charities from it. We will always tell you if the Charities change.
15.11. It is your responsibility to ensure that the information you give us when you register to play the Lottery is kept up to date.
16 WHAT HAPPENS TO MY MONEY IN THE EVENT OF INSOLVENCY?
16.1 The Gambling Commission requires us to tell you what happens to Customer Funds, and the extent to which those Funds are protected in the event of our insolvency. Customer Funds (both monies deposited by Players or reflected in their Account Balance as a result of Prizes paid to Players) are kept in accounts separate from business accounts; and arrangements have been made to ensure assets in the customer accounts are distributed to customers in the event of insolvency. This corresponds to a ‘medium’ level of protection as defined by the Gambling Commission. You can get more information from the Gambling Commission’s website at https://www.gamblingcommission.gov.uk/for-the-public/Your-rights/Protection-of-customer-funds.aspx
----------------------------
1. INTRODUCTION1.1. The terms and conditions below shall be effective from September 30th 2022 and supersede any previous versions. They set out the rules for each of the Lottery Draws and any related promotions, collectively known as the “Scottish Children’s Lottery” or “Lottery”. All entries into, and participation in, the Scottish Children’s Lottery are governed by these terms and conditions.
1.2. The Scottish Children’s Lottery supports the Scottish Charitable Incorporated Organisation (SCIO) Scottish Children’s Lottery Trust (registered number SCO46177) through a society lottery licence. (“the Charity”). The Charity is regulated by the Office of the Scottish Charity Regulator (“OSCR”). The previous name for the Charity was ‘Chance to Flourish’ and the licence is in the process of being updated with the new name.
1.3. The Charity has appointed MBC ELM Limited (registered number SC513712)(“us”) to promote and manage its Lottery. We are regulated and licensed as an external lottery manager by the UK’s Gambling Commission (www.gamblingcommission.gov.uk) with licence number: 045374-R-324694-005 and 045374-N-329306-001. Our Gambling Commission Account number is 45374.
1.4. The Charity will donate at least 20% of ticket sales for its Lottery to Good Causes connected to its own purposes.
1.5. The Charity is licensed by the UK’s Gambling Commission to operate their society Lottery under the Gambling Act 2005. The Charity is an independent organisation, and you can read more about it and the Good Causes it supports on our websites: www.scottishchildrenslottery.com/goodcauses. The Charity decides for itself which Good Causes to donate money to from its Lottery ticket sales.
1.6. We will post the current terms and conditions on our websites, along with the rules or conditions applicable to entry for the Lottery, Raffle, Always In and other promotions (subject to specific promotional terms and conditions).
1.7. We may change these terms and conditions from time to time. The updated terms and conditions will be published on our websites at least 14 days in advance of the change(s) coming into effect. If you are an online customer, we will notify you via your provided email address at least 14 days in advance of the change(s) coming into effect.
2.1. Any words within these terms and conditions that start with a capital letter shall have the following meanings:
“Always In” means a separate subscription product offered by the Scottish Children’s Lottery. Specific game rules relating to this product are available at alwaysinlottery.com;
“Annual Draw” means the draw that takes place on the 3rd Saturday of December each year from 17th December 2022. Entries cost £1. The result of the Annual Draw will be published within 1 week of the draw taking place.
“Annual Draw Raffle” means a free to enter raffle. Customers are awarded one entry into the raffle for each Annual Draw ticket they have. It does not form part of the main game. The result of the Annual Draw Raffle will be published within 1 week of the draw taking place. Details of prizes offered in the Annual Draw Raffle will be as advertised on our website;
“Ball Machine” means the ball machine that we may use for the Lottery Draw, as described in clause 9.11;
“Bank Holiday” means a day when banks in England or Scotland are generally closed for business;
“Bonus Ball” means the number drawn in addition to the 5 (five) Main Numbers;
“Certified RNG” is a Random Number Generator (RNG) that may be used to generate the winning numbers for the Lottery draw. Our RNG was certified by a Gambling Commission approved test house to be generating outputs that are random, unpredictable and not reproducible.
“Charity” means a Scottish Charitable Incorporated Organisation (SCIO) licensed and regulated by the Office of the Scottish Charity Regulator (“OSCR”). They are also licensed by the UK’s Gambling Commission to operate and promote a society lottery under the brand name Scottish Children’s Lottery;
“Computer System” means the software and infrastructure we use to operate the Lottery;
“Direct Debit” means a recurring, scheduled payment from your Registered Payment Method for entry into multiple draws;
“Direct Debit Guarantee Scheme” means the scheme operated by banks and building societies, that protects you in the rare event that there is an error in the payment of your Direct Debit;
“Draw Lockdown” refers to the time at which it is no longer possible to buy a Ticket for that night’s Lottery. The Draw Lockdown is 10pm on the draw night;
“Excluded Person” means a person who does not meet the eligibility criteria set out in clause 3 and who falls within any of the categories set out in clauses 5 and 11, together with such other persons (or category of persons) as we, a relevant Charity and/or the Gambling Commission may specify or agree from time to time;
“Free Ticket” means a free Ticket that we may offer to Players during a promotion from time to time when the terms of the promotion is met (for example, buy £x worth of Tickets and get a free Line);
“Funds” means the value of the money held in your online Player Account that is available to use to purchase a Ticket
“Good Causes” means projects aimed at the alleviation of child poverty and hardship in Scotland;
“Jackpot” or “Jackpot Prize” means the top prize in any Lottery;
“Line” means each individual selection of 5 (five) numbers entered into a Lottery;
“Lottery” means the society lottery operated and promoted by a Charity, and comprising any or all of the following: the Lottery Draw or other lotteries offered from time to time;
“Lottery Draw” means the lottery draws conducted by The Scottish Children’s Lottery;
“Player” means a person who enters a Lottery and meets the eligibility criteria set out in clause 3 and in the case of a syndicate, means the person who buys the ticket on behalf of the syndicate;
“Player Account” means the online account you set up with us when you register as a Player, and that is described in clause 6;
“Prize” means the prize monies, non-cash prizes, Annual Draw entry prize or Second Chance Raffle entry prize that you could win in a Lottery, Raffle, Scratchcard or any other competitions we may hold from time to time;
“Prize Capping” means the process that we may use in order to limit the total value of cash Prizes in a single Lottery Draw to £100,000, or that of the total Jackpot Prize pool to £50,000 in a single Lottery Draw when more than one Player has matched the Jackpot Winning Numbers;
“Raffle” refers to any free/bonus raffles (promoted by MBC ELM Limited) that we may hold from time to time;
“Raffle Draw” means the draw that takes place for all eligible Raffle entries;
“Registered Payment Method” means debit card you use to buy an online Ticket, or the bank or building society account held in your name from which you set up a Direct Debit into your online Player Account;
“Scratchcard” means a lottery card offered for sale in participating Scottish Children’s Lottery retailers offering the chance to win a prize up to £25,000 for a set price detailed on the card;
“Second Chance Friday Raffle” is a free to enter raffle draw. Customers who match 2 numbers or the bonus ball in any preceding Monday or Thursday draw online will be entered into this free raffle which takes place every Friday. There is one free entry per customer for each qualifying winning line. The prize pot will be a minimum of £100 weekly. Prizes will be as advertised on our website and drawn at random. Winning customers will be emailed and their prize, and the mechanic to claim if any, paid to their bank account within 14 days.
“Subscription Player” means a Player who pays for a Lottery Ticket using a Direct Debit or recurring debit card payment facility on a continuous basis;
“Ticket” means the electronic ticket allocated to a Player by our Computer System that bears the numbers entered into the Lottery for that Player;
“Winning Number” means each of the five numbers between 1(one) and 49 inclusive, drawn at random in the Lottery Draw, before a Bonus Number is drawn.
In addition,
“us” / “we” / “our” refers to MBC ELM Limited
“you” /”your” refers to a Player.
3.1. To enter the Lottery and to be eligible to win a Prize, you:
3.1.1. must be 18 years of age or over (please note that underage gambling is an offence);
3.1.2. must be a resident of Great Britain;
3.1.3. must have a Player Account with us if you are participating online;
3.1.4. must have successfully passed our age and identity verification process as required by law, which may include providing proof that you are aged 18 or over;
3.1.5. must comply with these terms and conditions and any other rules of the Lottery notified by us;
3.1.6. must not be an Excluded Person.
3.2. A syndicate may enter the Lottery. If participating online, one Player within the syndicate needs to have an online Player Account in order to buy Ticket(s) on behalf of the syndicate. We are not responsible for management of a syndicate. It is the responsibility of each member of a syndicate to ensure that they agree rules for management and operation of the syndicate with the other members. We have provided a sample syndicate agreement on our website (www.scottishchildrenslottery.com/syndicates) that you may adapt to suit your own needs if you are in a syndicate. If you buy a Ticket on behalf of a syndicate, it is your responsibility (not ours) to ensure no syndicate member is an Excluded Person.
4.1. All entry instructions communicated by us and that are available on our website shall form part of the terms and conditions of a Lottery or Raffle.
4.2. When you buy a Ticket, you acknowledge and agree that:
4.2.1. you will be entered into a Lottery, promoted by the Charity on the date of the Lottery for which the Ticket is valid;
4.2.2. a minimum of 20% of the Ticket price will go towards Good Causes; and
4.2.3. any misrepresentation of fact as to your eligibility, whether intentional or unintentional, will make you an Excluded Person and ineligible to win a Prize.
4.3. You agree to be bound by these terms and conditions, all rules and conditions on our website for entry to a Lottery Draw, Raffle or promotion, any applicable sections of The Gambling Act 2005 and any relevant regulations made under it from time to time. If you have not complied with the relevant rules, terms and conditions, we will not be liable for any loss or damage you suffer. This includes the loss of opportunity to enter a Lottery or Raffle and/or right to receive a Prize.
4.4. Your Lottery Draw Tickets will only be considered as valid (and hence eligible for a prize) if you have successfully passed our verification process under clause 6 and 7. We will have sole discretion as to whether to accept any entry to the Lottery and pay out a Prize. We may refuse any entry to the Lottery or withhold any Prize if we have reasonable grounds to believe that any applicable terms and conditions have been breached. In exercising our discretion under this clause 4.4, we will rely on our own logs and records, and our decision will be final and binding.
5.1. Excluded Persons are not eligible to participate in the Lottery or to receive any Prizes.
5.2. We treat the following persons as Excluded Persons, and therefore, not eligible to participate in the Lottery:
5.3. We reserve the right to exclude any Player from the Lottery when required by any relevant authorities or if we believe, in our sole discretion, that the Player may be using technology to gain an unfair advantage over other Players of the Lottery.
5.4. By participating in the Lottery, you warrant that you are not an Excluded Person.
6.1. To participate in the Lottery online, you need to have a Player Account. You may apply to set up a Player Account by successfully completing our online registration or by contacting our Customer Service team (www.scottishchildrenslottery.com/contact-us) The security of your Player Account is important to us. It is your responsibility to keep your login details secure. If you suspect or know that someone else has had unauthorised access to your Player Account, you must tell us promptly and change your user ID and/or password. If you forget your password, you must follow the instructions on our website in order to obtain a new password.
6.2. You must tell us your name, date of birth, address, telephone number and email address before we can complete the set up of your Player Account.
6.3. Once your Player Account has been successfully set up, you can then proceed to setup your Registered Payment Method (debit card or direct debit), make a deposit for the immediate purchase of lottery tickets.
6.4. We may contact you in order to perform a manual verification. We will require a copy of one document from each of Group A and Group B below, to be sent to us by email or by post. The same document cannot be used to satisfy requirements from both Group A and B. If you have changed your name recently, you are also required to send us a copy of a document from Group C.
Group A – The following documents can be used as proof of ID and age:
Group B – The following documents can be used for proof of address:
Group C – The following document can be used as Proof of Name Change (in addition to Group A and B, if applicable):
You must send us the requested documents to allow us to verify you. If we are not able to successfully verify you, your account will be suspended. We may have to cancel your direct debit subscriptions, refund any ticket purchase and void any winnings.
If we subsequently discover that you were not, or are no longer, eligible to open a Player Account, we reserve the right to suspend or terminate that Player Account.
6.5. You will be able to deposit funds into your player account during the ticket purchase process for the purchase of lottery tickets.
6.6. The maximum balance that may be held in your online player account is £100. If you exceed this we will look to return any excess to you.
6.7. We may monitor the value of deposits made to your account. For your own safety and to encourage you to gamble responsibly, we may impose limits on how much you can spend on your account. We will always tell you if you have reached the limit.
6.8. Winnings will be sent to your bank account within 14 days.
6.9. Payments for tickets and withdrawal requests can only be made via your Registered Payment Method. Minimum deposit and withdrawal limits may apply; please refer to the deposit and withdrawal page for details. If your Registered Payment Method is a jointly owned bank account or joint debit card, you accept that all payments that we make to you from your Player Account will be paid to that joint account or card. If your Registered Payment Method is a debit card, it can only be used on one Player Account and it must not have been reported as lost or stolen. If you believe your card is lost or stolen and you wish to use a replacement card as your new Registered Payment Method, or you wish to change your Registered Payment Method while there are Funds or pending Tickets in your Player Account, you should contact our Customer Service team (www.scottishchildrenslottery.com/contact-us). We may require you to withdraw any existing Funds and wait for any pending Tickets to be completed before updating your Registered Payment Method. We may need to perform further checks to verify the ownership of the new Registered Payment Method before accepting it, and we reserve the right to do so.
6.10. If your card expires, you will be able to update your Player Account with the new card information online or by calling Customer Service
6.11. If you tell your bank or building society that your Registered Payment Method has been used, without your authorisation, to make a payment into your Player Account, and they ask us to return the payment to your Registered Payment Method, we will suspend your Player Account and investigate the matter. If we have to return a payment to your Registered Payment Method under this clause, and doing so would cause the balance on your Player Account to fall below zero, we will seek to recover the debt from you.
6.12. If you set up a Direct Debit, you will be bound by the terms of the Direct Debit Scheme and the Direct Debit Guarantee Scheme. You can find more details here.
6.13. If you are a Subscription Player, we must receive payment for a Ticket before the Lottery Draw. This means that if a Direct Debit or other recurring payment is recalled or rejected by your bank, any ticket associated with the failed payment will be withdrawn from the applicable Lottery Draw and will not be eligible for any Prizes in any subsequent Lottery Draw associated with that ticket. If we have to return a payment to your Registered Payment Method under this clause, and doing so would cause the balance on your Player Account to fall below zero, we will seek to recover the debt from you.
6.14. Balance in your account consist of the following three categories:
6.14.1. Cash – this refers to funds historically deposited by you and cash prizes deposited by us into your account.
6.14.2. Bonus – this refers to promotional bonuses we offered to you which you can use to purchase tickets.
6.14.3. Subscription Funds – this refers to funds collected from your bank account via Direct Debit or debit card according to your subscription(s). These funds are ring-fenced and can only be used by the system to purchase subscription tickets.
6.15. We will also apply payments from your account in a particular order. When you hold Bonus Funds in your account, these are spent first. After that, we take payments from any Funds in the ‘cash’ balance. The cash balance is made up of payments deposited from your Registered Payment Method and cash-equivalent payments from Prizes. Subscription payments and free Fast Pick tickets are spent separately.
6.16. You can close your Player Account at any time.
6.17. If you wish to suspend or delete a Direct Debit subscription, you can do so by contacting us. If you decide to delete your Direct Debit subscription, you should also contact your bank to ensure that the cancellation request has been received. All Lottery Ticket(s) purchased and all subscription payment(s) collected before you suspend or delete your Direct Debit subscription will remain valid. The system will continue to purchase tickets according to your subscription(s) until all subscription funds previously collected are exhausted. We will stop collecting Direct Debit payments at this point, and you will not be entered into any subsequent unpaid for Lottery Draws.
6.18. If you win a Prize, we will do one of the following:
6.18.1.1. prize money of £2,000 and under will be paid into your bank account automatically,
6.18.1.2. prize money of over £2,000 will be paid into your bank account after a successful due diligence verification (for which you will be required to send us a copy of the documents in clause 6.4).
7.1. Apart from participating online, you can also purchase Lottery tickets, including Scratchcards at one of our retail locations.
7.2. Tickets can be paid with the corresponding payment methods deemed acceptable by the retail location.
7.3. You may be asked to provide proof of identity and that you are aged 18 or over prior to purchasing a ticket or claiming a prize.
7.4. For draw tickets, it is your responsibility to check that the selection of numbers and draws are correct, and for all tickets including Scratchcards to keep tickets safe and in good condition.
7.5. The ticket issued is the only valid proof of your number selection(s) for claiming a prize. We accept no responsibility for lost, stolen, damaged or defaced tickets, and have the right to refuse a prize claim in such circumstances.
8.1. We will only allow cancellation of a Ticket under exceptional circumstances (such as self-exclusion after you have bought a Ticket, or if some material features of the Lottery are changed). Except in the case of self-exclusion under clause 11, any cancellation or reversal will need to be completed at least 72 hours before the Lottery Draw for the relevant Lottery.
8.2. If you bought a Ticket in advance of a Lottery Draw that is then subject to change(s) in these terms and conditions, but prior to us notifying you of the change(s), you may request a refund of your ticket. You must send us an email request for refund from your registered email address at least 72 hours in advance of the affected Lottery Draw, subject to the limitations stated in clause 12. You acknowledge that if we accept your application for a refund, we will withdraw your ticket from the applicable Lottery Draw and you will not be eligible for any Prizes in any subsequent Lottery Draw associated with that ticket.
8.3. For the avoidance of doubt, if you don’t like the numbers selected for you in a Fast Pick Ticket you are not entitled to cancel the Ticket.
9.1. You can enter a Lottery Draw either by buying a Ticket at one of our retail locations, or by purchasing an online Ticket on our website, mobile site, mobile app with your online Player Account, or by phoning Customer Service (www.scottishchildrenslottery.com/contact). Tickets cost £1 per Line.
9.2. To select numbers for each line of the lottery ticket, you must either choose 5 (five) different numbers between 1 (one) and 49 (forty-nine) inclusive, or use Fast Pick to automatically select the numbers for you.
9.3. Once you have selected the numbers of all lines you wish to purchase in a ticket, you can then select the number of week(s) and draw day(s) you wish to enter using the same ticket (with the same selected number of lines and lottery numbers). For online tickets, follow the instructions on the screen to complete the purchase; for retail tickets, follow the instruction from the retailer.
9.4. It is your responsibility to check that your lottery number selections (except in the case of a Fast Pick Ticket) and the number of draws are correct. Online customers can review this information after the ticket purchase by clicking the ‘Lottery History’ link under the ‘My Tickets’ section in your Player Account.
9.5. A Ticket will be valid only for the Lottery Draw(s) to be held on the date(s) shown on your Ticket. If you are a Subscription Player, we will enter you into the Lottery Draw on a continuous basis, unless you cancel your Direct Debit or recurring card payment (in which case we will continue to enter you into the Lottery Draw until all subscription funds previously collected are exhausted).
9.6. The maximum amount per purchase is £100. This is also the maximum customer monthly spend limit unless you or we have set this lower. You can decrease this limit by contacting us.
9.7. You may buy a Ticket up until the Draw Lockdown on the date of a Lottery Draw, which is 10:00pm on the respective draw day. After this time, sales will be closed for that day’s Lottery Draw and you will only be able to buy a Ticket for a future Lottery Draw. Whilst we will try to ensure that the time of the Draw Lockdown is consistent from week to week, there may be exceptional circumstances when we have to change a Draw Lockdown. It is your responsibility to ensure you buy your Ticket in plenty of time and we will not be responsible for loss of opportunity to enter a Lottery Draw if the time of the Draw Lockdown is changed.
9.8. We will display the name of the participating Charity that will benefit from any particular Lottery Draw on our website, and the Charity’s name will also be on the Ticket receipt displayed on screen after you buy a Ticket. Ticket receipts for more than one Lottery Draw will clearly display the date of all Lottery Draws and the relevant Charity for each Lottery Draw.
9.9. We reserve the right to hold the Lottery Draw on an alternative date if the normal Lottery Draw date falls on a Bank Holiday. We will notify any customer who has purchased ticket(s) of the affected draw via email. Any such change will also be posted on our website. We also reserve the right to re-schedule or cancel the Lottery Draw, or to offer the alternative solution set out in clause 9.15 if circumstances arise, or if the normal Lottery Draw date falls, on any other day we deem, in our absolute discretion, unsuitable for holding a Lottery Draw.
9.10. We will publish the results of each Lottery Draw on our website. A Prize shall only be awarded to a winning Ticket that has the Winning Numbers recorded at the Lottery Draw itself. We will automatically notify online Players via their registered email address if they have won a Prize.
9.11. In the Lottery Draw, 5 (five) Winning Numbers will be drawn at random The Bonus Number will be drawn after all five Winning Numbers have been drawn.
9.12. You may only claim one Prize in respect of each Line per Draw.
9.13. From time to time, we may, at our absolute discretion, increase the prize amount for a Lottery Draw (up to the limit permitted by law), which will be announced on our website ahead of the draw. Under the Gambling Act 2005, no winner is entitled to receive more than £25,000 or 10% of total Ticket sales for any one winning line, whichever is greater.
9.14. The Lottery Draw will be conducted by MBC ELM Limited, who will record the Winning Numbers and Bonus Number. If MBC ELM Limited observes or suspects any irregularity or failure in the procedure, the Lottery Draw will be stopped, declared null and void, and a new Lottery Draw will take place.
9.15. We will use a Ball Machine or we will use a Certified RNG to generate the winning numbers for the Lottery draw. The Certified RNG was certified by a Gambling Commission approved test house to be generating outputs that are random, unpredictable and not reproducible.
9.16. Subject to clauses 6.11, 7 (seven), 9.66 and 11 (eleven), entries are final and, once completed, cannot be cancelled, reversed or refunded.
9.17. Subject to this clause 9, Prizes paid to the holders of Tickets with Winning Numbers on Mondays and Thursdays will normally be as follows:
9.17.1. If the Bonus Ball is matched on your Ticket, you will be entered into the next available Second Chance Friday Raffle. There is a minimum prize pot of £100 cash – actual prizes will be advertised on our website.
9.17.2. If 2 (two) Main Numbers are matched on your Ticket, you will be entered into the next available Second Chance Friday Raffle/ There is a minimum prize pot of £100 cash – actual prizes will be advertised on our website.9.17.3. If 3 (three) of the Main Numbers are matched on your Ticket, you will win one Prize of £25;
9.17.3. If 4 (four) of the Main Numbers are matched on your Ticket, you will win one Prize of £250;
9.17.4. If 4 (four) of the Main Numbers and the Bonus Ball are matched on your Ticket, you will win one Prize of £2,000;
9.17.5. If 5 (five) of the Main Numbers are matched on your Ticket, unless clause 9.13 applies, you will win a Prize up to a maximum of £25,000. Where there are multiple winners of the Jackpot, we will impose Prize Capping of £50,000 on the Jackpot Prize pool. For example, if there are 2 or less winners of the Jackpot, each winner will receive £25,000 according to the prize table. However, if there are 5 winners of the Jackpot, each winner will have an equal share of the £50,000 Jackpot Prize pool and receive £10,000 each.
| Tier | Numbers matched | Prize | Odds of winning |
|---|---|---|---|
| 1 | 5 Main Numbers (Jackpot) | £25,000 | 1 in 1,906,884 |
| 2 | 4 Main Numbers + Bonus Ball | £2,000 | 1 in 381,377 |
| 3 | 4 Main Numbers | £250 | 1 in 8,869 |
| 4 | 3 Main Numbers | £25 | 1 in 202 |
| 5 | 2 Main Numbers | One free entry Second Chance Friday Raffle |
1 in 14 |
| 6 | Bonus Ball | One free entry Second Chance Friday Raffle |
1 in 10 |
Approximate overall odds of winning a cash prize or entry into our Second Chance Friday Raffle: 1 in 6. Odds of winning a cash prize excluding the Second Chance Friday Raffle is 1 in 198.
| Tier | Numbers matched | Prize | Odds of winning |
|---|---|---|---|
| 1 | 5 Main Numbers (Jackpot) | £25,000 | 1 in 1,906,884 |
| 2 | 4 Main Numbers + Bonus Ball | £2,000 | 1 in 381,377 |
| 3 | 4 Main Numbers | £250 | 1 in 8,869 |
| 4 | 3 Main Numbers | £25 | 1 in 202 |
| 5 | 2 Main Numbers | One free entry into the Annual Draw |
1 in 14 |
| 6 | Bonus Ball | One free entry into the Annual Draw |
1 in 10 |
Approximate overall odds of winning a cash prize or entry into our Annual Draw is 1 in 6.
9.18. A Prize Capping of £100,000 will also be imposed on the total prize amount (including all winning categories) in a single draw across all our products. In such circumstances, we may reduce all prize categories in proportion so as to bring the total Prize payout to a maximum of £100,000 for any single Lottery Draw.
9.19. In cases where the £100,000 Prize Capping has to be imposed on a particular draw, we reserve the right to cancel Prize Tier 6 and/or Tier 5 prizes.
9.20. We may promote free/bonus Raffles from time to time. These free/bonus Raffles will be separate from the Lottery Draw, and we will publish the rules for each Raffle on our website.
9.21. We reserve the right to close a free/bonus Raffle without notice or compensation if it is subject to complaint by a Player, law enforcement agency or the Gambling Commission, or if there is any issue over its integrity.
9.22. For all Raffles, the result logged in our Computer System will be deemed to be the final result. If the images displayed on your screen don’t match our Computer System’s records, we will treat this as a display error and the result on our Computer System will be the final result. In the event of a system error, MBC ELM’s decision on the validity of any prize will be final.
9.23 We may change the Prize sums paid to Players where we are required to do so by law, regulation or if the Gambling Commission tells us to do so. We will endeavour to notify you if it is possible and permitted by the authorities. Prizes will be rounded up to the nearest pound if required.
9.24. We may offer Scratchcards for sale in participating retailers.
9.25. To be eligible to buy a scratchcard, you must meet the eligibility detailed in section 3.
9.26. The price of each ticket is clearly marked on the card along with the maximum prize that can be won.
9.27. It is the player’s responsibility to check that any scratchcard purchased is valid at the time of purchase. For instance, checking that the game has not expired and that the card has not been defaced or tampered with in any way. If you are in any doubt as to a card’s validity prior to purchase, please call us on 0330 123 3951.
9.28. Each ticket is valid until the expiry date shown on the back of the card and all prizes must be claimed by 180 days after the expiry date.
9.29. Players are responsible for ensuring that they are paid the correct amount by the retailer or in the case of prizes over £50, by Scottish Children’s Lottery.
9.30. Scottish Children’s Lottery may publish details of large prizes won over £50 in any scratchcard lottery so that customers can see what prizes still remain to be collected prior to the game’s expiry. We may also publish the name of the shop that a large prize was won at. We will not publish your details as a winner unless we receive your permission.
9.31. In the case of lost or damaged tickets, Scottish Children’s Lottery’s decision regarding payout will be final.
9.32. Each game has an individual set of game rules that can be found at www.scottishchildrenslottery.com .
9.33. Each set of game rules shows the amount of winning cards by prize type.
9.34. In the event of a printing error, we reserve the right to refund your stake rather than payout the prize. In determining whether a printing error has occurred, we will refer to the game rules. The Scottish Children’s Lottery’s decision will be final in this regard.
9.35. Details of each individual game offered for sale including game rules and jackpot prizes paid out can be found at www.scottishchildrenslottery.com
9.36. For help in determining if your card is a winner, you are advised to call 0330 123 3951
9.37. Note we do not sell scratchcards door to door or outside of our participating retailers. If you are approached by someone offering to sell you a scratchcard outside of a participating retailer, then please call us on 0330 123 3951 for advice.
9.38 The Annual Draw costs £1 per ticket and subject to prize capping, prizes paid to the holders of Tickets with Winning Numbers in the Annual Draw will normally be as follows:
9.38.1 If the Bonus Ball is matched on your Ticket, you will win £1
9.38.2 If 2 (two) Main Numbers are matched on your Ticket, you will win £2
9.38.3 If 3 (three) of the Main Numbers are matched on your Ticket, you will win one Prize of £25;
9.38.4 If 4 (four) of the Main Numbers are matched on your Ticket, you will win one Prize of £250;
9.38.5 If 4 (four) of the Main Numbers and the Bonus Ball are matched on your Ticket, you will win one Prize of £2,000;
9.38.6 If 5 (five) of the Main Numbers are matched on your Ticket, you will win a Prize up to a maximum of £25,000. Where there are multiple winners of the Jackpot, we will impose Prize Capping of £50,000 on the Jackpot Prize pool. For example, if there are 2 or less winners of the Jackpot, each winner will receive £25,000 according to the prize table. However, if there are 5 winners of the Jackpot, each winner will have an equal share of the £50,000 Jackpot Prize pool and receive £10,000 each.
9.38.7 For the Annual Draw Raffle prize, all tickets into the Annual Draw are awarded a free raffle ticket with a random number.
9.38.8 For the Annual Draw Raffle prize, two entries will be picked at random from qualifying entries and each customer will win £25,000.
9.38.9 The Annual Draw Raffle prize does not form part of the Annual Draw, it’s a free to enter raffle based on the number of Annual Draw tickets you have.
9.38.10 If an Annual Draw Raffle winner is not eligible to win their prize, the raffle will be redrawn until an eligible winner is found.
| Tier | Numbers matched | Prize | Odds of winning |
|---|---|---|---|
| Free to enter Raffle |
Drawn by a certified RNG | 2 x £25,000 | 1 in 1,906,884 |
| 2 | 5 Main Numbers (Jackpot) | £25,000 | 1 in 1,906,884 |
| 3 | 4 Main Numbers + Bonus Ball | £2,000 | 1 in 381,377 |
| 4 | 4 Main Numbers | £250 | 1 in 8,869 |
| 5 | 3 Main Numbers | £25 | 1 in 202 |
| 6 | 2 Main Numbers | £2 | 1 in 14 |
| 7 | Bonus Ball | £1 | 1 in 10 |
Approximate overall odds of winning a prize is 1 in 6.
9.39 A Prize Capping of £100,000 will also be imposed on the total prize amount (including all winning categories) in a single draw. In such circumstances, we may reduce all prize categories in proportion so as to bring the total Prize payout to a maximum of £100,000 for any single Lottery Draw. Prize capping applies to all ticket sales be it through Always in, online or retail.
9.40 In cases where the £100,000 Prize Capping has to be imposed on a particular draw, we reserve the right to cancel Prize Tier 6 and/or Tier 5 prizes.
9.41 The Annual Draw & Annual Draw Raffle, will be held on the third Saturday in December each year from 2022, unless otherwise advertised. The result will be published within 1 week of the draw taking place. All Annual Draw & Raffle tickets purchased on or before the 7th of December in any year count towards that year’s Annual Draw and Raffle. All Annual Draw and Raffle tickets purchased or won on or after the 8th of December in any year will count towards the following year’s Annual Draw. This is to allow us to ensure each customer can be notified of their ticket details before the Annual Draw date.
9.42 The exact date of future Annual Draw and Annual Draw Raffles will be as advertised on our website.
9.43 Customers who win the Jackpot in the Annual Draw will not be eligible to enter the Annual Draw Raffle. Customers can only win a maximum of one prize in the Annual Draw Raffle each year.
9.44 You will automatically receive one entry into the Annual Draw Raffle for each Annual Draw ticket you have.
9.45 Each Annual Draw Raffle entry will be allocated a unique raffle code based on the ticket number for your Annual Draw entries.
9.46 A certified RNG will be used to determine the winners of the Annual Draw Raffle.
9.47 Winners will be notified and subject to clauses 8.18 and 9.1.2 will be paid to your bank account.
9.48 We may promote free/bonus Raffles from time to time. These free/bonus Raffles will be separate from the Lottery Draw, and we will publish the rules for each Raffle on our website.
9.49 We reserve the right to close a free/bonus Raffle without notice or compensation if it is subject to complaint by a Player, law enforcement agency or the Gambling Commission, or if there is any issue over its integrity.
9.50 From April 4 2022, subscription customers who pay by Direct Debit will be entered into the Annual Draw from their monthly subscription.
9.51 Subscription customers who pay by Direct Debit will have a minimum of one entry each year.
9.52 Additional Annual Draw entries may be purchased for any subscription customer who pays by Direct Debit with any excess subscription balance built up over time.
9.53 If a subscription customer who pays by Direct Debit does not hold any excess subscription balance, then the purchase of the Annual Draw ticket will be funded by MBC ELM Limited.
9.54 Automatic purchase of Annual Draw tickets will not be made from any non-subscription wallet balance you may hold with us whether from a deposit, free credit or prize win.
9.55 If you do not want to enter the Annual Draw, please contact us before the Annual Draw and we will cancel and refund you for any Annual Draw tickets purchased and/or reduce your future monthly subscription price accordingly.
10.1. For online customers:
10.1.1. winnings up to £2,000 will be paid into your bank account.
10.1.2. If your winning is more than £2,000, we will request documentation from you (as stated in clause 6.4) in order to perform due diligence verification, and when satisfactory, we will make a payment into your bank account.
10.2. For retail customers:
10.2.1. Prizes up to and including £50 per draw can be claimed at any participating retail location.
10.2.2. Prizes of £51 to £1,999 per draw can be claimed by posting the following items to our Customer Service team:
10.2.3. Prizes of £2,000 and above (up to £25,000) can be claimed by first contacting Customer Service on 0330 123 3951 in the first instance to confirm the win, and by posting the following items to our Customer Service team (Recorded Delivery is strongly recommended):
10.3. Where we pay a Prize to an Excluded Person, or otherwise pay a Prize in error, the Prize or any payment made in error must be returned immediately to us.
10.4. We will use our reasonable endeavours to make the Prize payment to you within fourteen days of receiving the requested documentations from you in order to perform due diligence verification. You must claim a Prize no later than 6pm on the 180th day after the date of the relevant Lottery Draw. If you don’t claim a Prize within this period, it will be forfeited, and the Prize will be returned to the Charity for distribution to its Good Causes.
10.5. If you win a Prize, it is your responsibility to pay any and all taxes due in respect of that Prize.
11.1. At Scottish Children’s Lottery, we provide you with a variety of facilities to help you stay in control and play responsibly. Online facilities include Deposit Limit, Spending Limit, Self-Exclusion and Account Closure. To access and find out more about these facilities, click the link ‘Play Responsibly’ at the bottom of our website.
11.2. Retail and Always In customers can also apply for Self-Exclusion by completing the Customer Self-Exclusion Agreement available at our retail locations or by contacting our Customer Service team on 0330 123 3951. If you are self-excluded, we will also block you from using any other online product we offer including Always IN by making regular checks of our database.
11.3. The use of these facilities involves a joint commitment between you and us. We will take all reasonable steps to prevent you from gambling beyond any limits or restrictions that are set within your account. At the same time, you must not attempt to circumvent those limits or restrictions. We shall not be liable to any damages caused by your circumvention, or to return any deposits, winnings, or other funds in respect of such activity.
11.4. After self-excluding from our site, we also advise that you self-exclude from any other gambling operators where you hold accounts. Also, there is website filtering software to prevent you from accessing gambling websites from your personal computer. These include: GamBlock , Net Nanny , Optenet PC , Betfiler , Gamstop .
11.5. We may also impose online operator exclusion, time-out, deposit and spending limits if we think it is necessary to help you stay in control. If we do this, we will tell you what and when measures are put into place.
12.1. Subject to clause 12.2, our liability to you shall be limited to the amount of any Prize or refund that you may have become entitled to under these terms and conditions. We shall not be liable for any loss other than our failure to pay out a Prize or a refund you are entitled to. In particular, neither we nor the Charity shall be liable to you for any loss or damage you suffer because of:
12.1.1. any failures, errors or delays in our Computer System, any postal or printing services, or electronic banking services used by us or you from time to time;
12.1.2. incorrect or misuse of our website, mobile site, mobile application, or Customer Service centre;
12.1.3. retailer error or incorrect or misuse of our retail terminal;
12.1.4. any event that is beyond our, or the Charity’s reasonable control (such as fire, flood, power failure, war, failure of telecommunications services or act of government);
12.1.5. your failure to meet your obligations set out in clause 6;
12.1.6. your entry into the Lottery, or any act, omission or event that prevents you from entering the Lottery;
12.1.7. the withdrawal or cancellation of a Lottery;
12.1.8. your failure to keep your contact details updated under clause 15.11; or
12.1.9. a negligent act or omission by you.
12.2. Nothing in these terms and conditions shall exclude or limit our liability:
12.2.1. for death or personal injury resulting from our negligence; or
12.2.2. for fraud or fraudulent misrepresentation; or
12.2.3. where it can’t be excluded or limited by law.
12.3. We are not liable in contract, delict or tort (including but not limited to negligence), or otherwise in connection with the Lottery for:
12.3.1. loss of profits, business or anticipated savings or loss of data;
12.3.2. any special or indirect or consequential losses; or
12.3.3. any loss of goodwill or reputation.
12.4. By requesting self-exclusion under clause 11, you are entering an agreement with us. If you breach the self-exclusion agreement by circumventing our measures to stop you from purchasing tickets online or at our retail locations, we shall not be liable to you or any third party in respect of any breach by you of that agreement giving rise to loss, and we are under no obligation to compensate any loss or damage caused by your action or breach, or to return any deposits, winnings, or other funds in respect of your action or your breach.
12.5. We exclude all warranties, conditions and guarantees relating to the Lottery, whether express or implied by law, to the maximum extent permitted by law.
12.6. The Lottery is provided on an “as is” and “as available” basis and we make no representations or endorsements of any kind. We do not guarantee that our website, telephone system, broadcast or live transmission of the Lottery Draw will be uninterrupted or error-free. If we need to carry out maintenance work to upgrade or update our Computer System, we may need to suspend the provision of the Lottery.
12.7. We reserve the right to suspend or close a Player Account, or refuse to set up a Player Account. We also reserve the right to refuse selling tickets to someone at our retail locations. This is at our absolute discretion and we do not have to disclose our reasons. If we close your Player Account, we will return all monies held in the account to the Registered Payment Method within seven (7) working days, unless clause 15.6 applies.
12.8. If you visit any websites via hyperlinks provided on our website, all transactions made on those websites are conducted entirely at your own risk.
13.1. You agree to fully indemnify us in respect of all liabilities, claims, actions, damages, expenses, demands or costs incurred by or awarded against us, due to your negligent conduct, omission or misuse of our website, your Player Account or at our retail locations. Nothing contained in these terms and conditions shall affect your statutory rights.
14.1. If you have a complaint or if you are unhappy about any aspect of the Lottery, or if you want a copy of our complaints procedure you should contact our Customer Service team (www.scottishchildrenslottery.com/contact-us) .
14.2. If you are not satisfied with the proposed resolution of a complaint through our complaints procedure, then if the dispute meets the criteria detailed in the Gambling Commission’s Code of Practice, you may be able to refer your complaint to an independent adjudicator for further investigation and review. This independent adjudicator is called the Independent Betting Adjudication Service (IBAS), and specialises in the resolution of gaming disputes. They will consider your complaint totally impartially and we are bound by their decision. Complaints/disputes can be pursued with IBAS for up to 12 months following the date at which all attempts to resolve the dispute with us has failed.
Independent Betting Adjudication Service, PO Box 62639, London, EC3P 3AS
Telephone: 020 7347 5883
E mail: adjudication@ibas-uk.co.uk
Website: www.ibas-uk.com
15.1. Scots law applies to these terms and conditions, and the Scottish courts will decide the outcome of any litigation arising between you and us.
15.2. All intellectual property rights generated from the operation of the Lottery shall belong to us or our licensors. Copyright, trademarks and other intellectual property rights, including without limitation, copyright, trademarks, the underlying software, the design, graphics, layout, look and feel and structure of our website and social media sites or on other promotional material for the Lottery, database rights, design rights, domain names and rights to goodwill and/or to sue for passing off, belong to us or our licensors. You are permitted to use this material and content only as expressly authorised by us or our licensors. You agree to take all steps (at our cost) to vest in us any intellectual property that you create in the course of entering the Lottery, or posting material on our website or social media sites.
15.3. You acknowledge and agree that the material and content contained within our website is made available for your personal, non-commercial use. You are not permitted any other use of such material and content. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, tamper with or create derivative works of such material and content.
15.4. We will store, manage and use all information you provide to us for the purposes of the Lottery in accordance with current Data Protection legislation and also with the privacy policy posted on our website (www.scottishchildrenslottery.com/privacy-policy). Our privacy policy forms part of these terms and conditions.
15.5. If you wish to be removed from our online mailing list, you should
15.5.1. click on the unsubscribe link shown on all our e-mails, or
15.5.2. change your ‘Notification Preferences’ within ‘Personal Details’ in your Player Account, or
15.5.3. contact our Customer Service team (www.scottishchildrenslottery.com/contact-us).
15.6. If you do not transact on your Player Account for a period of twelve months, your Player Account will be classed as dormant. We will e-mail you if your Player Account is likely to become dormant to tell you what you need to do in order to prevent this happening. If you take no action following the period specified in our correspondence with you, we reserve the right to close your Player Account and return the balance to you using the last known payment method on your account.
15.7. You acknowledge that we may want to carry out publicity activity relating to Players and Prizes. Unless we are required to do so by law, we will only disclose information about you or your Prize with your consent (or in the case of a syndicate, the consent of each Player).
15.8. We may terminate, vary or suspend the provision of the Lottery, or access to your Player Account without prior notice:
15.8.1. on breach of these Terms and Conditions or the relevant Lottery rules; or
15.8.2. if we stop managing the Lottery;
15.8.3. where we are required by law to do so; or
15.8.4. for any other reason at our sole discretion (always acting reasonably).
15.9. On termination of your Player Account or the Lottery, we will return your Funds to your Registered Payment Method. In the event that a refund cannot be made, the provisions made in clause 15.6 will apply.
15.10. The Charities may change from time to time. It is our responsibility to add charities to the Scottish Children’s Lottery, or to remove charities from it. We will always tell you if the Charities change.
15.11. It is your responsibility to ensure that the information you give us when you register to play the Lottery is kept up to date.
16.1 The Gambling Commission requires us to tell you what happens to Customer Funds, and the extent to which those Funds are protected in the event of our insolvency. Customer Funds (both monies deposited by Players or reflected in their Account Balance as a result of Prizes paid to Players) are kept in accounts separate from business accounts; and arrangements have been made to ensure assets in the customer accounts are distributed to customers in the event of insolvency. This corresponds to a ‘medium’ level of protection as defined by the Gambling Commission. You can get more information from the Gambling Commission’s website at https://www.gamblingcommission.gov.uk/for-the-public/Your-rights/Protection-of-customer-funds.aspx